Regional Director of Operations and more...

Bill Kaluzny

**** ****** ****. #**** ************, Fl. 32224

615-***-**** Cell--904-***-****-Home

E-mail: ***********@*******.***

PROFESSIONAL EXPERIENCE

CHD Meridian Healthcare-Nashville, TN. 07/2007 – 09/2008

Director of Client Operations, Pharmacy

Responsible for the full operations of (Closed Door) Worksite Pharmacies and Client reporting and interactions for Sites located in Kentucky, West Virginia, Indiana and Alabama. Works closely with Pharmacy Managers to maximize savings for our Client and maximize profits for CHD.

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Provided leadership for Pharmacy Managers, and worked with staffs to develop rules, policies and standards of practice, protocols, and other components of Pharmacy-related patient care services.

Supervised subordinate personnel including: hiring, determining workloads, and delegating assigned tasks, training, monitoring and evaluating performances and validating competency and initiating the corrective and disciplinary actions.

I act as a resource for management and staff to provide professional and technical support where needed, or guided to resource support from another within the organization to help solve the issue.

Ensured compliance to all state and federal and company policies and procedures.

Improved inventory controls based on seasonal utilizations and turns. Established with the Pharmacy Managers the min/max programs on the highest utilization drugs and OTC's to balance inventory and to minimize shrink.

Improved generic usage from 45% to 60% respectively by just communicating results monthly.

Analyzed profit and loss statements to budgets and shared strengths and weaknesses with the Pharmacy Managers and we put together an action plan to improves any weak results.

Conducted monthly meeting with Clients to review operations, utilizations and savings as budgeted. Conducted quarterly meetings to review the actual verses the budgeted results and to address any areas where we could improve the total operation, or to celebrate the successes.

Dollar General Stores, Goodlettsville, TN 05/2006 – 07/2007

District Manager

Responsible for operations and merchandising of 9 Stores in the Washington DC suburbs of Southern Maryland, with annual sales exceeding $12 million. Work closely with store managers to maximize sales and profits in a difficult market.

Put upgrading process in place that resulting in the district going from one of the worst in the company to one of the best.

Improved quality of store teams resulting in improved customer counts, sales and profits. Sales in the district went from -4.65% to YTD sales of +10.52%, currently trending at +25% versus last year comps.

In December 2007, company comps ran +7.6% and my district ran +19.6% the second best result in a company of 8,250 stores. Also cut shrink in half and set the trend to cut it in half again in 2007.

Arrow-Familymeds, Inc., Farmington, CT 2004 – 2006

Regional Director of Pharmacy Operations

Responsible for operations and merchandising of 19 Stores in 6 States including Connecticut, New York, New Jersey, Pennsylvania, Maryland and Michigan with annual sales in excess of $100M. Worked closely with Pharmacy Managers, Pharmacists and merchandising department to maximize sales and profits lead region in comp sales in both Pharmacy and front store sales.

Upgraded staffs in the Pharmacies and Front Store to improve service, sales and profits.

Expanded DME/HME Departments in select stores to increase sales.

Designed an End Cap Program for the merchandising department.

Winn-Dixie Stores – Montgomery Division, Montgomery, AL 2002 – 2004

Division Grocery Merchandiser

Responsible for operations and merchandising for 150 stores in Alabama, Florida, Georgia, Tennessee and Mississippi with $1.3 billion in annual sales. Recruited and developed Regional Managers, District Managers and Store Managers to maximize sales and profits. Participated in the design of new stores and managed grand opening activities. Achieved number one ranking out of nine divisions in sales, gross dollars and gross margin.

Redesigned and reset stores to cater to the demographics of individual neighborhoods to improve customer flow, maximize sales and profits and be pro-active against competition.

Worked closely with vendors to create Plan-o-grams and product mix based on demographics using IRI Data to maximize the space to sales ratio.

Publish weekly a customized sales planner for all stores to use to set displays, improve sales potential and blend gross margins.

Costuless, Inc. 04/2002 – 12/2002

Caribbean Region Manager

Responsible for all field operations and merchandising in Curacao, Netherlands Antilles and St. Maarten locations with $50 million in annual sales. Recruited, hired, trained, developed and coached operations and merchandising staff. Undertook full profit and loss accountability resulting in improved sales and profits by working closely with corporate office to develop a mix of U.S., International, and local buying options.

K-Mart Corporation 07/1995 – 04/2002

District Operations Manager, Super K/Big K Divisions (9/00 to 04/02)

Increased sales and customer satisfaction for 2 Super K-Marts and 7 Big K-Marts in Ohio, Kentucky, and West Virginia with $230 million in annual sales and full profit and loss accountability. Responsible for staff of 2000.

Regional Director, Super K/Big K Divisions-Northwest Region (12/97 to 9/00)

Remodeled and supervised Big K Store operations in 12 states covering 198 stores. Developed training seminars for all store staffs. Planned and supervised successful re-grand openings. Developed regional and local plan-o grams. Established new corporate and local vendors. Established competitive and profitable pricing on all consumables. Scheduled radio/newspaper promotions, and promotional events. Achieved $560 million in annual sales.

District Manager, Pantry Operations Super K/Big K Divisions (01/97 to 12/97)

Organized and supervised Big K-Mart remodeling project in 5 major markets covering 150 Stores in Los Angeles, Kansas City, Los Vegas, Houston, and San Francisco.

Store Director, Food Operations (07/95 to 01/97)

Early Professional Career as Store Manager, District Manager and Transportation Operations Manager for Jewel-Osco Food and Drug Stores (1970 - 1990), Store Manager for Omni Superstores ( 1990 – 1992), Store Manager for H.E. Butt Grocery ( 1991-1992) and Warehouse Director for Pace Membership Warehouse/Sam’s (1992-1995).

Degrees and Accomplishments

Bachelor Degree in Business, Illinois Benedictine College, 1991

Certificates

Food Safety & Sanitation Nationally Certified

Real Estate Broker License, Illinois

Council Member at Gerson Lehrman Group

Served as a Committee Member for the National Pharmacy Therapeutics Meeting

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