Forklift Operator

** ***** ******

Apt. ***

Meriden, CT. ***** Phone 860-***-****

*************@*****.***

Kevin J. Charette

Education:

Computer Processing Institute. E.Hartford, CT.

Certificate in Computer Electronics & Repair

Work experience:

June, 2008 To Present - Lowe’s Home Improvement. Wallingford, CT.

Team Leader of Building Materials and Millwork. Customer Service Supervisor.

I am responsible for promoting a team atmosphere to meet the highest standards of Lowe’s policy and procedure. Leading by example to motive my team.

Certified in Counter Balance Forklift, Platform Lift, Reach Forklift and Electric Pallet Jack.

February, 2006 - October, 2006 - Plimpton & Hills. Hartford, CT.

Receiver:

I was responsible for receiving in all daily deliveries and stocking all merchandise.

I am certified in Fork-Truck and Picker operations.

April, 2001-February, 2006 - Lowe's Home Improvement. Plainville, CT.

Customer Service, Flooring Dept., Installed Sales, Accounts Payable & Receivable:

Service all aspects of the Lowe's Installation Services program. Manage Accounts

Payable and Receivable for all Lowes contracts and vendors. Tracking, auditing

of all contractor and vendor invoices for accuracy. Equipment used: Computer,

Order Picker, Star-wars, Propane Fork Truck and Electric Pallet Jack.

July, 1995-January, 2000 - Entex Information Services East. Hartford, CT.

Call Coordinator, Inventory Control Coordinator, Call Manager, Back-up Supervisor, Associate Customer Engineer:

I was responsible for meeting the accounts Service Level Agreement and supervising

the service technicians. Assign service calls to each tech based on their

knowledge, experience and the amount off calls. Proactive in ensuring all calls

had the proper information to expedite it to the techs. Verified all ETA's on

replacement service parts. I maintained model stock by implementing procedures

and guidelines for the techs to follow to insure 100% accuracy, Also worked

shipping and receiving. Became proficient in service software for Entex and The Hartford Insurance.

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