Sales Manager

Mark A. Haan

**** **** **. ***** ******, MI ***** 269-***-****

http://www.visualcv.com/iszego9 ****.********@*****.***

Related Professional Experience

Sales Representative

Safety Products, Division of Chlorine Accessories, Inc 01/11 – 08/11

• Sales and support of over 9000 Safety, Janitorial, First Aid and Packaging products serving both manufacturing, industrial, and commercial markets

• Warehousing functions, inventory control

• Product Management

Agency Sales Manager

AIG Agency Auto / 21st Century Insurance, Alpharetta, GA 03/06 – 09/09

• Responsible for agency management and production of independent insurance agencies in Michigan and Northern Indiana

• Achieved new appointment, quotes, loss ratio and application goals set by the corporation

• Consistently a top regional performer in both auto and commercial vehicle production

• Established and communicated clear objectives and priorities to the agency force

• Mentored and trained new employees

• Handled Customer Service, Technology, and Service issues when needed at agency level building relationships with agents

• Implemented new automation system throughout agency channel transitioning from local to web-based quoting mechanism

• Served on multiple committees and taskforces providing professional and constructive feedback on a consistent basis

• Provided competitive information to company which helped roll-out new product offerings

Account Executive

Gannett/Battle Creek Enquirer, Battle Creek, MI 07/04 – 03/06

04/01 – 07/02

• Increased sales over 10% annually by attracting new customers through cold calling, networking and building relationships with business owners

• Exceeded budgeted company goals of minimum last year revenue, 12.4 % increase during final year

• Experienced 12% increase in linage

• Increased actives over 14%

• Preprint business had 6% improvement over last year

• Sold 11 of 19 positions in one time only “Presidents Book”

• Sold 8 of 24 positions in the yearly calendar

• Exceeded goal of 10% increase in Visitors Guide and Balloon Guide

• Assisted business owners and marketing agents to create campaigns, which met fiscal budgets and goals driving their audience toward them.

• Conducted needs analysis then promoted value added advertising which attracted target market

• Serviced existing accounts advertising strategies and promotions keeping within business costs and advertising budgets

• Monitored advertising layouts and schedules to ensure dates, positions, pricing, and language related to the campaign

Account Executive

First Data Corporation, Melville, NY 07/02 – 03/04

• Implemented and designed non-cash payment processing (major credit card, debit, and gift card) for various types of businesses and organizations throughout Michigan.

• Increased business portfolio through cold calling and networking

• Met monthly goals of new business acquisitions, product sales, profitability and residuals

• Enhanced business to business relationships to expand referral business

• Communicated benefits of upgrading terminals and processes to ownership

Food Processing

Kellogg Company, Battle Creek, MI 09/87 – 01/2000

• Process Operator producing large cereal volume

• Identified and solved problems as production required

• Monitored processes to stay within parameters and standards of company (MIOSHA)

• Trained employees for certification in running production

• MIOSHA Safety committee

• Instrumental in campaigning and developing complete non-smoking break stations within plant

Store Manager

Radio Shack, Ft. Worth, TX 05/77 – 09/87

• Managed the Holland, MI store at 15% profit and 25% sales gain

• Recognized as top-ten manager of sales performance in a seven-state region consisting of over 1200 operations in three out of ten years.

• Attained membership in the affluent “Radio Shack’s Leaders’ Club”

• The Battle Creek store was recognized in the top 100 of a chain of 5300 operations

• Provided human resource management, including staffing plans and performance evaluations for all store personnel

• Maintained inventory in excess of 5000 stock keeping units through evaluation and ordering

Education

Davenport University, Kalamazoo, MI

Bachelor of Applied Science, Marketing 2002 – GPA: 3.8/4.0

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