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Plainfield, IL, 60586
September 05, 2008

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Sharon Isbaner

**** ***** ***** ***** ♦ Plainfield ♦ Illinois ♦ 60586 ♦ H 815-***-**** ♦ C 815-***-****


A position that will allow for use of my strong communication skills and provide for advancement leading to a long-term relationship with the company.


SNELLING STAFFING SERVICES Chicago, IL February 2007-Present

Staffing Manager

Ø Manages the recruitment/search process by preparing and posting various types of advertisements for open requisitions, searching career websites to locate prospective candidates, making daily phone calls to perspective candidates, screening applications and interviewing candidates to determine candidate qualifications

Ø Pre-qualifies candidates through evaluation and testing

Ø Performs reference checks, background checks and employment verifications to determine candidates’ previous work performance, criminal history and employment history

Ø Places appropriate candidates to fulfill client requirements

Ø Develops strong client and candidate relationships and maintains communication with both

Ø Tours facilities to properly match temporary employees, review safety issues and address employee relations issues

Ø Performs required marketing calls to market existing field employees to clients and prospects and qualifies accounts

Ø Assists with the unemployment and worker’s compensation claim processing

CENTER FOR DERMATOLOGY Downers Grove, IL August 2004-February 2007

Office Manager

Ø Managed the front office staff of 10 employees

Ø Handled the interviewing and hiring process for the front office

Ø Managed the front office schedule to ensure appropriate coverage of all 3 offices

Ø Executed payroll for the entire staff of 35 people within the practice

Ø Trained all new hires for front office as well as all other departments on the front office processes and procedures

Ø Worked in all stations of the front office including daily patient contact, scheduling appointments, answering patient inquiries, pulling charts, filing

Ø Managed insurance patient referrals and pre-certifications

BUSINESS MACHINE AGENTS, INC. Burr Ridge, IL March 2002-August 2004

Office Administrator

Ø Handled all aspects of human resources including benefits administration and 401K administration

Ø Executed payroll on a weekly basis for staff of 30, manually tracking the PTO hours for eligible employees

Ø Managed maintenance contracts on office equipment, processed lease applications, sales order entry, scheduled work orders, and dispatched technicians to prioritized calls

Ø Assisted the President, Sales Manager, Territory Managers and all other staff as needed

EQUITY RESIDENTIAL PROPERTIES Chicago, IL May 1998-November 2001


Property Manager

Ø Handled lease renewals for 800 of 1600 units on the property

Ø Entered and approved lease applications for 800 of 1600 units on the property

Ø Produce the monthly Bond Report

Ø Handled resident complaints

Assistant Property Manager

Ø Handled lease renewals on all 1600 units on the property

Ø Entered and approved lease applications on all 1600 units on the property

Ø Handled resident complaints

Leasing Consultant

Ø Sales of apartment rental homes for 300 acre property with 1600 units and 32 floor plans

Ø Handled inquiries and minor issues of current and future residents.


Property Manager

Ø Oversaw property of 304 units and staff of six on a daily basis

Ø Handled the interviewing and hiring process for the staff on site

Ø Reviewed and adjusted pricing for new and renewal leases in alignment with the market

Ø Final approval on all applications, new and renewal leases

Ø Weekly and monthly reporting to the Regional Manager and corporate office

Ø Handle resident complaints


Best Participant Award, Operations Training, Snelling University, August 2007


Northern Illinois University, DeKalb, IL

Bachelor of Arts in Communications


Media and Culture in Ireland, Dublin City University, Dublin, Ireland


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