Customer Service Sales

Amanda G. Bilancione

***** **. ******* ***** #*** • Wellington, Florida 33414 • 561-***-**** • *************@*****.***

Seeking a position in the capacity of ADMINISTRATIVE ASSISTANT within a pharmaceutical company, bringing the following experience, skills, and attributes:

Extensive experience working in the legal profession.

Interface well with others at all levels including customers, clients, paralegals, and attorneys.

Hardworking with excellent interpersonal communication, customer service, and office management skills.

PROFESSIONAL EXPERIENCE

Paralegal, Scott J. Sternberg & Associates, P.A. West Palm Beach, FL 12/08 - Present

• Efficient, focused on details, organized and committed to accuracy.

• Prepare and maintain documentation including motions and pleadings to be filed with the courts.

• Report directly to four attorneys with broad ranged responsibilities that encompass the timely and complex preparation of cases from discovery to trial phase.

• Ensure lines of communication between clients and attorneys.

• Coordinate multifaceted office functions encompassing court calendar management, retainment of court reporters, and scheduling of conference rooms for proceedings.

• Knowledge of all aspects of legal office administration.

• Excellent communication and team building skills, able to utilize in person, phone and written communications effectively to obtain and verify information.

• Utilizes Client Profiles, WordPerfect, Microsoft Word, and Adobe Professional.

Teller, Bank of America, Titusville, FL 8/07 - 8/08

• Generate investment sales by discussing options and risks with bank clients.

• Maintained up to date knowledge of bank’s product lines, interest rates, and projected trends.

• Collaborate with banking specialists to move a sale forward, and provide customer satisfaction.

Sales Associate, Kohls, Middletown, NY 12/06 - 6/07

• Deliver great customer service while driving profitable sales.

• Communicate extensively with management teams and other sales associates.

• Create new brand experiences for customers

EDUCATION

Associate in Arts in General Education

Brevard Community College, Cocoa, FL

Certified in Business Management

Brevard Community College, Cocoa, FL

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