KEITH H. BRICKNER
***** **** *** **** **** Cypress, TX 77429 832-***-**** *************@*****.***
-SUMMARY OF QUALIFICATIONS-
Dynamic and industrious executive leader with extensive experience in engineering, finance, sales,
operations, quality control, analytics, process improvement, lean/six sigma, manufacturing and change management. Assertive and determined to bring about change while effectively leading challenging projects in competitive markets. Solid capability to guide cross-functional teams to identify strategies that enhance business goals and financial objectives. Ability to propose and launch long and short-term business solutions for global organizations using financial analysis and metric implementation. Proficient in driving consistency in product development, execution and profitability.
-AREAS OF EXPERTISE-
Process Engineering Product Engineering Operational Streamlining Finance/Accounting
Start up Operations Risk Management Team Leadership Lean/Six Sigma Negotiations
Sales Project Management UL Compliance CRM Product Solutions
Cost Reduction Scheduling Workforce Planning Strategic Planning/Supply Chain
-PROFESSIONAL EXPERIENCE-
MITSUBISHI CATERPILLAR FORKLIFT OF AMERICA, Houston, TX 1992-Present
Senior Manager of Process Excellence, 2008-Present
Provide leadership and support for all intelligence gathering, process engineering and controls implementation. Managed multiple projects to facilitate the restructuring of MCFA. Introduced, implemented, and validated process improvement strategies using internally developed control systems. Developed efficient company wide process mapping, documentation, and quality control objectives. Gathered requirements from subject matter experts and communicated technical requirements to the Directors of IT, Operations, Finance, Sales, Engineering and Human Resources.
§ Implemented corporate key performance indicators to monitor expectations based off industry best practices. These areas include:
o Forecast Accuracy
o Inventory Management (Component, WIP, Finished Goods)
o Supply Chain Performance
o Order to Invoice Performance
o Market Share/Customer Satisfaction
o Profitability
o Warranty Expense and Recovery
o Manufacturing Performance
o Engineering Performance
o Quality (Transactional and Manufacturing)
§ Large Scale Projects:
o Revamped Supply Chain through better supplier collaboration, increased accuracy of lead times, 95% service rate from statistically calculated safety stock, maximized MRP and ERP performance doubling inventory turns, reducing raw materials and increasing cash flow.
o Secured $3.2M asset write down to lessen external audit fees $500K annually.
o Reduced cost of inventory over six months, by executing process mapping of material movement, while collecting data from ERP to better manage excess inventory.
o Improved ticket performances 8% by restructuring call center processes to identify and consolidate repeat activities.
o Utilized six-sigma DMAIC (Define, Measure, Analyze, Improve, Control) methodology to introduce data mining tools to identify inefficiencies in engineering, sales, order entry, scheduling, inventory, material planning, manufacturing and shipping.
KEITH H. BRICKNER PAGE 2
Mitsubishi continued…
Custom Engineering Products Manager, 2007-2008
Served as senior departmental manager accountable for executing strategies for custom engineering for all MCFA products. Led sales engineering, design, and material procurement. Supported strategic sourcing initiatives and removed unfavorable variances through root cause analysis. Developed new product designs to include improved cost structures for targeted markets. Reduced average lead-time of custom products from 7 weeks to less than 3 weeks.
Financial Planning and Analysis Manager, 2004-2007
Served as senior departmental manager accountable for financial planning & analysis. Administered company wide financial initiatives, business plans, and budgeting. FP&A, Cost Accounting and New Product Finance were under my supervision.
Large Scale Projects:
§ Reduced finished goods inventory $13M by restructuring FP&A process to include systems generated variance analysis focused on root causes and patterns influencing excess inventory.
§ Reduced process time within the accounting department 50% through automated activities including reconciliations, reclassifications and monthly reporting.
§ Reduced A/P cycle time by creating an intelligent invoice discrepancy report to identify incorrect invoices and receipts.
§ Generated savings on external audit cost by streamlining internal accounting procedures.
Product Support Continuous Process Improvement Manager, 1992-2004
Managed all of Product Support for start up Joint Venture Company.
Large Scale Projects:
§ Reduced product warranty by 2.1% through modifying product design and rejecting claims submitted on inaccurate diagnosis or abusive applications.
§ Improved call center performance by introducing a knowledge database focused on providing timely, quality solutions.
§ Successfully launched the entire production support division for the joint venture start-up of Caterpillar and the Raymond Corporation.
§ Achieved on time product delivery and promised availability by restructuring processes to provide enhanced solutions for customer demands.
§ Championed development of top-level metrics that significantly aligned internal processes with customer demands.
§ Managed the service engineering and parts department. (Population of 40,000 pieces of equipment)
-ADDITIONAL EXPERIENCE-
REFRIGERATED TRANSPORT ELECTRONICS, INC., McGraw, NY
Research and Development Engineering Manager, 1982-1992
Directed operational activities for the research and development department. Managed design and development for all RTE products, including temperature control, remote monitoring and signal processing devices. Administered the design, schematic capture and population of printed circuit boards for manufacturing. Developed SOP’s, warranty policies, remanufacturing department, QC stations, and field service engineering department. Gained proficient knowledge in microprocessor design.
§ Successfully designed three generations of Analog and Digital Temperature Controllers for the Mobile Refrigeration industry.
-EDUCATION-
Masters of Business Administration (Executive MBA), Binghamton University
Masters of Science-Electrical Engineering, Binghamton University
Bachelors of Technology-Electrical Engineering, Binghamton University
Associates of Technology-Electrical Engineering, Broome Community College
-CAREER DEVELOPMENT-
Lean/Six Sigma Black Belt Certification, University of Texas (Air Academy Associates)
Leadership Coursework (AMA)
-TECHNICAL SKILLS-
ERP-BPCS MRP-Factory Planner CRM-ACT Access Excel Outlook Power Point
Microsoft Project Fortran Basic Pascal C++ Assembly Language Cad Systems -
OrCad AutoCAD Lite Statistical Software - JMP (SAS), Minitab SPC XL 2000 Visio Process Mapping-Control 2007