Manager Project

ANTOINETTE SANTABARBARA

** ***** **** *****/**** 29th Ave.

Marietta, SC 29661/Vero Beach FL 32960

864-***-**** *******@****.***

To Whom It May Concern,

If you are looking for a hands-on self motivated employee who is a change agent, a team player and learns quickly, look no further. (Currently purchased a home in Vero Beach, now looking for work.)

With more then 30 years in the Operations arena (Distribution, Electronic Assembly and Contract Manufacturing), my experience includes ISO9001-2008 Lead auditor, Quality Manager, Process Training, Lean Sigma, Process Mapping, Manufacturing Director, Project Management, New Product Introduction, Quality Engineering, Lean Manufacturing,, Production Scheduling as well as P&L responsibilities.

My technical background along with management and people skills would be an immediate asset to your company as well as a productive addition to your staff.

Since I realize a resume can neither detail all my skills nor predict my potential to your company I would appreciate a personal interview to further explore employment possibilities.

I look forward to hearing from you soon. Thank you for your time and consideration.

Regards,

Antoinette Santa Barbara

ANTOINETTE SANTABARBARA

20 Danna View Court/1525 29th Ave

Marietta, SC 29661/Vero Beach FL 32960

864-***-**** *************@*********.***

OBJECTIVE: To secure a position with an organization in need of a Change Agent with extensive hands-on experience, along with strong leadership skills and the ability to contribute to the overall success of the company.

SYNOPSIS: Versatile, successful professional with greater then twenty years of diversified Operations and Quality experience. Have consistently demonstrated a practical approach to Management responsibilities with excellent verbal/written communication skills. Strong believer in the team based approach. Successful in building customer relationships by implementing efficiency and process improvements through the introduction of systems, methods, and controls that achieve desired results.

PROFESSIONAL EXPERIENCE:

2005-Present Arvato Digital Services

Quality Manager

• Successfully developed and implemented the Business Recovery Plan for 3 locations, through managing the executive team.

• Created and implemented a paperless document control system, which lead to an increased efficiency.

• Improved operational labor costs in several areas through leading Kaizen events.

• Responsible for daily process inspection activities in 2 buildings, 3 shifts.

• Evaluate customer complaints through root cause analysis.

• Directed the design and implementation of an Access Database for data collection and Metrics reporting. Used to identify improvement opportunities.

• Take proactive approach by evaluating data for potential process improvements.

• Created a visual manufacturing environment using the 5 S methodologies.

• Designed and implemented an electronic first article process.

• Play a vital role in supporting new customer introduction and process implementation through employee training.

• Interface with customers, verbally and in written format, to address complaints and quality issues

• Set-up, maintained and trained employees to use our internal Quality System (Everest).

• Perform internal ISO audits to evaluate and assess current quality policies and systems in accordance with ISO 9001 standards to identify opportunities for continued systems improvement.

• Developed and implemented methods and procedures for non-conforming material disposition and determined the effect on the bottom line. This included scrap codes and Parato charts for evaluating root cause.

• Lead Process Mapping meetings to define the current and new processes.

• Certified Six Sigma Greenbelt, earned by leading a team using six sigma tools, FMEA, SIPOC, Fishbone diagrams, etc. The project decreased scrap by 50% for a yearly savings of $25,000. Completed a 2nd greenbelt project that resulted in a yearly cost savings of $165,000.

2003-2004 St. Jude Medical, Pickens SC

Operations Manager (OEM)

• Managed forecasting, financial reporting and budget analysis

• Dramatically improved customer deliveries from daily shipments to weekly shipments.

• Created and implemented a production schedule

• Set-up Kan Ban levels to help with inventory control and product flow

• Completed Champion training for Lean Sigma as well as lead 2 teams.

• Identified and eliminated non-value added activities resulting in an increase in production.

• Instrumental in discovering a design issue with a product yielding 40% which drove a design change for a higher yield.

• Set-up a recovery area to eliminate the return backlog

• Worked with Manufacturing Engineering and Design Engineers for improved manufacturing methods

• Developed a New Product Introduction procedure and managed the transition from engineering to manufacturing.

• Responsible for an operation that ran 7day/24 hours with 120 employees

• Communicated with our customers weekly to discuss delivery requirements.

• Designed a cell manufacturing layout for the formation area using Six Sigma tools.

ANTOINETTE SANTABARBARA

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2001-2003 Manufacturing Consultant

Micro-Med Machining Miramar, Fl,

Action Blueprinting Pompano Beach, Fl

• Suggested and Implemented SPC methodology, which improved product quality as well as manufacturing efficiency.

• Created spreadsheets to identify employee strengths for increased utilization.

• Developed in-process quality tools to decrease rework and customer returns.

• Set-up cell manufacturing where applicable.

• Reviewed Inventory systems and implemented Kan-Ban systems to decrease inventory and increase turns.

• Developed tools for the materials group to use for forecasting and ordering.

1999-2001 JTECH Communications, Boca Raton, Florida

Operations/Quality Director (OEM)

• Exceeded customer expectation by improving delivery utilizing planning techniques.

• Increased overall manufacturing efficiency by redesigning the product flow and reorganizing individual tasks to benefit from employee strengths.

• Established manufacturing goals and objectives using visual aids to communicate performance against those goals.

• Cost reductions exceeding $1,000,000 for the year by developing an efficient electronics return/repair program.

• Implemented a Demand-Pull/Kan Ban system that significantly reduced inventory costs and downtime while increasing inventory turns per year.

• Directed the Quality staff to implement workmanship standards and employee training to increase internal quality.

• Set-up internal sampling plans for incoming materials and finished products.

• Tracked supplier Quality and addressed accordingly.

09/97-1999 Amitek Corp., Boca Raton, Florida

Project Manager (Contract Manufacturing)

• Served as the Customer Liaison for introduction, scheduling and product quality through our facility.

• Using MS project developed schedules and resource requirements necessary to meet customer requirements

• Coordinated engineering specifications and Quality requirements from our customer for introduction to the facility.

• Developed all BOM’s for the materials group.

• Interfaced with the customers regarding quality requirements and issues.

• Worked directly with Design Engineering and Quality both internal and external to ensure customer satisfaction.

• Developed Workmanship Standards per customer requirements. Trained operations and quality on those standards

01/94-1997 COILTRONICS Boca Raton, Florida

Sr. Manufacturing Engineer (OEM)

• Created, introduced and supported assembly processes Off-Shore at facilities in Honduras, Costa Rica and Haiti.

• Worked with design engineers to determine the manufacturability of new products

• Evaluated supplier manufacturing capabilities.

• Provided cost analysis to determine the financial risk (ROI)

• Designed efficient manufacturing processes for new products by using Lean Manufacturing methodology.

• Developed Work Instructions, designed tooling and provided support to the product launch teams for successful introduction of new products to the factory.

Manufacturing Manager

• Developed a “Master Schedule” for production, which improved On-Time-Deliveries by 70%.

• Improved the work environment by creating a “Team” environment.

• Re-organized floor layout using Lean Manufacturing practices for increased product flow

• Determined production capacity and staffing requirements

• Managed all staffing requirements within the budget.

Industrial Training:

5S

Lean Manufacturing / Cell design / Kan Bans Team Building Demand pull systems

FMEA Greenbelt certified ISO Lead Auditor MS Excel

ISO 9001/2008 MS Word Visio MS Project

Power Point

Education:

Connecticut School of Electronics Electronic Technology

Palm Beach College Business Courses

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