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Sales representative, outside sales, customer relations, management

Location:
Myrtle Beach, SC, 29579
Salary:
40,000
Posted:
November 09, 2011

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Resume:

LEAH MAZURKIEWICZ

*** ********** ***** • Conway, South Carolina 29526

843-***-**** • tj50yo@r.postjobfree.com

SALES SPECIALIST: Medical & Pharmaceutical Industry

Accomplished manager with more than 10 years of experience in tripling annual sales revenues, building an industry-leading global e-sales presence, and cultivating very high-performing sales teams.

• Produce year over year (YOY) profit growth through unsurpassed sales and service, aligning business strategies with the unique needs of a high-profile international clientele;

• Specialize in medical and pharmaceutical sales and marketing, including conducting comprehensive industry, market, and client research to optimize customer experience;

• Promote continuous improvement through organizational streamlining, financial management, operational oversight, and relationship-building;

• Drive account acquisition, retention, and growth through needs assessment, targeted networking, and solution selling;

• Build and lead successful sales teams in fast-paced, high-volume environments;

• Tailor sales and marketing strategies to client needs, market conditions, and business objectives;

• Deploy strategic innovation skills to advance short term and long range business plans, including establishing thriving e-commerce platform and defining inventory processes;

• Cultivate enduring relationships with key clients, partners, and stakeholders worldwide.

Medical Device & Pharmaceutical Sales • Sales Cycle Management • Team Building & Leadership Profitability • Continuous Revenue Growth • Client Needs Assessment • Solution Selling • E-Commerce

International Environments • Multisite Management • Communication Optimization • Targeted Marketing

Strategic Partnership Development • Relationship Building • Issues Resolution • Demand Generation

PROFESSIONAL EXPERIENCE

HEART TO HEART, INCORPORATED, Conway, South Carolina • 2000-Present

Family-owned retailer with 2 locations and an e-commerce site serving millions of customers annually.

Manager

Advance ambitious sales and revenue objectives through unsurpassed customer service. Align sales and marketing goals with short term and long range business objectives. Conduct comprehensive industry and client research, customizing product and service solutions in response to market conditions and customer needs. Coordinate day-to-day business strategies to provide an exceptional customer experience while promoting continuous profit growth, including administering financial, logistical, and operational protocols. Define and execute budgetary, inventory control, and team building strategies to optimize performance while driving business development institution-wide. Cultivate enduring relationships with key clients, partners, and stakeholders across the globe through needs assessment and vision-sharing.

• Tripled sales revenues through targeted marketing, strategic outreach, and technological innovation, including cultivating highly successful e-sales platform to drive sales in 24/7 global environment;

• Surpassed sales targets for 9 consecutive years, generating 45% of total annual sales revenues;

• Built and developed successful sales teams in high-volume, fast-paced environments, including formulating strategies to expertly serve tourist, mall, and online shoppers;

• Drove efficiency and performance while minimizing expenditures through process optimization, including developing innovative ordering, inventorying, and organizational improvements;

• Conceptualized and implemented design modifications for the majority of in-store and online products, aligning inventory with consumer requirements, market demand, and industry trends;

• Successfully planned and executed high profile community appearances and media events;

• Earned numerous awards for performance excellence, including overseeing business growth from single local storefront to 2 storefronts and a thriving online sales presence.

LEAH MAZURKIEWICZ • Page 2 • tj50yo@r.postjobfree.com

CONWAY CHAMBER OF COMMERCE, Conway, South Carolina • 2009-Present

Municipal organization providing economic oversight for the town of Conway and neighbouring locales.

Special Events Coordinator

Plan and administer special events, including providing comprehensive financial, logistical, and regulatory oversight. Define and execute event budgets, ensuring an exceptional community experience while advancing stringent financial goals. Align project strategies with applicable federal, state, and local statutes. Optimize organizational and event profile through strategic, targeted marketing, including coordinating promotions and press events.

• Deployed stellar relationship-building skills to successfully pursue enduring partnerships with key stakeholders, including event sponsors.

ZIMMER & GLOBUS, Horry County, South Carolina • 2010

Industry-leading providers of high-tech specialty medical devices for orthopaedic surgery serving hospitals, clinics, and orthopaedic care institutions worldwide.

Medical Device Sales Representative Intern & Assistant

Promoted continuous business development in very high-volume, high-pressure international environments. Built and maintained excellent relationships with VIP clientele, including industry executives, administrators, and care providers, to align offering portfolios with the unique requirements of individual clients and worldwide markets. Defined sales and marketing protocols in response to client expectations. Expertly administered sales through all stages of the sales cycle, from initial contact to post-close. Oversaw deliverables to monitor and maximize product and service quality, driving customer loyalty while advancing rigorous revenue objectives. Planned and executed highly successful networking strategies to drive growth, including in-house presentations, product demonstrations, and teaching in-services.

• Cultivated extensive theoretical and practical experience in medical device sales by combining extensive coursework with field experience;

• Logged more than 100 hours inside operating room to advance product knowledge while developing insight into the needs, expectations, and requirements of surgeons and stakeholders;

• Developed extensive product knowledge by observing 1, 2, and 3-level neck surgeries, spinal surgeries, hip and knee replacements and revisions, and wrist, shoulder, and elbow operations;

• Built relationships with sales executives, representatives, physicians, and administrators, including examining and implementing conflict resolution strategies to promote unity and cohesion;

• Conducted extensive research into communication and communication theory to optimize partnerships through a clear, coherent, and shared vision of success;

• Explored and implemented relationship-building strategies across diverse situations, including ensuring communication and service excellence for executives, care providers, patients, and families.

BEN ARNOLD BEVERAGE CO., Horry County, South Carolina • 2011-

Ben Arnold Beverage Company is part of The Charmer Sunbelt Group (CSG), one of the nation's leading distributors of spirits, fine wines, beers, and bottled water.

On Premise Sales Representative Intern

Developed relationships with key accounts in order to be the critical link between the companies that produce alcoholic beverages and the retail outlets where they are sold, or the restaurants and pubs where they are consumed. Getting these consumer products to market is the collective effort of more than 7,000 CSG associates in fifteen markets across the United States, where CSG has affiliated companies. These associates fill a variety of roles that together are responsible for helping to manage some of the most valuable and well-known consumer brands in the world. Daily sales calls and meeting with buyers to conduct in-house presentations, sample products, promote up and coming brands, show how profitability will increase by implementing sales of specific brands, and build brands such as Jack Daniels, Southern Comfort, Grey Goose, Remy Martin, Bacardi, and many other top selling suppliers and iconic brands (implementing tactics to ensure they become iconic and stay strong.) Conducted market research about demographics and what they consumers are doing and figuring out why they will jump on the bandwagon of this new product; making consumers resonate with the products though shared interests and values, in turn making individual desire the product. Helped grow numbers by not only hitting, but also exceeding sales goals and numbers. Invested time in building relationships with key accounts so they would gain trust and confidence in knowing that I kept their best interest was at hand. Also designed menus, posters, table tents, signs, planned and set up promotional events, created drink specials, and signature drinks to help accounts increase awareness of brands and increase profitability. Strategically planned daily route and sales tactics to best suit the personality of each individual account so that time was effectively used and growth was driven exponentially.

EDUCATION

Bachelor of Arts in Communication & Graphic Design (magna cum laude)

Business & Marketing Concentration

Coastal Carolina University, Conway, South Carolina

TECHNICAL SKILLS

Adobe: Illustrator, PhotoShop, Dreamweaver, Flash

Microsoft Office: Word, PowerPoint, Excel, Outlook

Mac OS

LANGUAGES

English

Some Spanish



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