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Quality Assurance Data Entry

Location:
Newark, DE
Posted:
July 12, 2012

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Resume:

Kashmir M. Fluellen

856-***-****

**********@*****.***

Education

Camden County College (September 2008- May 2009)

Camden, NJ

Studied: Criminal Justice

Drexel University (September, 2006- May, 2007)

Philadelphia, PA

Studied: Chemistry

The Lawrenceville School (September, 2002- May, 2006)

Lawrenceville, NJ

High School Diploma

Computer Skills

Maple 10 Software

Internet Explorer

Windows XP, Vista, Windows 7

Microsoft Office Suite (Word, Access, PowerPoint, Excel, Outlook)

Work Experience:

United States Census Bureau (2010)

Camden, NJ

Office Operations Supervisor

Supervise about ten workers to ensure proper protocol in quality assurance.

Direct discipline of employees from counseling to termination procedures.

Participate in the execution of proper survey taking.

Speak with citizens to guarantee credibility of employee’s work.

Conduct daily shipping to the main office.

Label making, mass mailing, filing and copying.

Creating spreadsheets of completed work to send via email to headquarters.

Participate in weekly conference calls.

Review time-sheets for accuracy.

Review work of employees in the field to ensure that proper procedures were conducted.

Lead employee training sessions.

Oversaw printing operations, assignment preparation, quality checks, data entry, and shipment activities.

Assigned work to subordinates and ensured accuracy and completeness.

Maintained the flow and quality of completed work, making adjustments to expedite production.

Recommended corrective action to keep operations on schedule and in proper sequence, including recommending shifting personnel from one operation to another as priorities changed.

Collaborated with supervisor to select qualified individuals for each field operations clerk.

Applied Equal Employment Opportunity principles in hiring practices, training, and employee development.

Omni Hair Care (2007-2009)

Sales Associate

Camden, NJ

Assist the customers with finding quality products that best suit their beauty needs.

Provide assistance to manager by taking inventory, advising of best selling products to order, and maintaining a clean environment.

Implementing new ways to make the store more customer friendly.

Creating an atmosphere where the customer feels most comfortable.

Life Assembly of God (2006)

Camp Counselor

Camden, NJ

Guarantee children between the ages of four and fourteen had a safe environment both during the summer and after school.

Encourage young inner city children to strive for the best, while providing a strong support system for them.

Tutoring students in Math and English.

NJ Seeds (2004)

Princeton, NJ

Intern (Teacher)

Teacher for seventh grade students in the New Jersey Seeds Program.

Provide strong communication tips for preparing the best possible public speech.

Helping young inner city teens prepare for attending private boarding schools.

Help make available a safe and caring environment for inner city youth.

Some tasks included simple office work; copying homework sheets, taking attendance, and assisting with checking homework for the licensed teachers on site.

Camden Weed and Seed (2003)

Camden, NJ

Office Assistant Intern

Complete daily office duties.

Answering phones, filing important documents received daily, copying for mass mailings, collating documents, preparing mass mailings to be sent through the United States Postal Service.

Input some data entry using Excel.

Attend and assist with the successful Annual Arts Festival.

Community Service/ Volunteer

Volunteered in the nursery at a local church while I was a young teen for multiple years.

Worked with the Boy and Girls Club tutoring young children while attending The Lawrenceville School.

Volunteered for the Weed and Seed Programs Annual Arts Festival.

Worked with the NJ Seeds program creating care packages containing canned foods and sanitary items for the homeless.

Currently volunteer to support the community through dance and outreach with Philadelphia Bible Fellowship Church.



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