[*** Hacienda Avenue] [San Lorenzo], [CA] [*****] [510-***-****] [************@*****.***]
[JULIE ANN] [CHUA]
Objective
Front Desk Receptionist
Technical Skills/Proficiencies
• Answer telephone, screen, and direct calls.
• Greet persons entering organization.
• Deal with queries from the public and customers.
• Ensure knowledge of staff movements in and out of organization.
• General Administrative and Clerical Support
• Prepare letters and documents
• Receive and sort mail & deliveries
• Schedule appointments
• Organize meetings
• Tidy and maintain the reception area.
• Maintains all office supplies and equipment, including ordering supplies
• Microsoft Office Suite
• Data Management
• Tech-Savvy: Social Media
• Bilingual in Tagalog
Experience
07/2011-08/12 MUSIC LAND SCHOOL OF MUSIC Fremont, CA
• Administrative Assistant/ Receptionist
• Answer telephone, screen, and direct calls, Greets persons entering organization, Deal with queries from the public and customers, Ensure knowledge of staff movements in and out of organization, General Administrative and Clerical Support, Schedule Appointments, and tidy and maintain the reception area.
06/2011- present AMERICAN RED CROSS Oakland, CA
• Caseworker/ Receptionist
• Interview Clients who have been affected by Natural Disasters and Give Emergency Assistance, Answer telephone, screen, and direct calls, Greets person entering organization, and General Administrative & Clerical Support.
06/2008-02/2009 UNIVERSITY OF CALIFORNIA, EXTENSION Riverside, CA
• Student Assistant
• General Administrative & Clerical Support, Answer telephone, screen, and direct calls, Greets persons entering organization, Prepare letters and documents, Receive and sort mail & deliveries.
11/2007-05/ 2009 CLINICAL CARE EXTENDER Riverside, CA
• Intern
• General Administrative & Clerical Support, Answer telephone, screen, and direct calls, Greets persons entering organization, Prepare letters and documents, Receive and sort mail & deliveries, Schedule appointments, and Shadowed and Assists nurses, doctors, and other healthcare providers.
Education
University of California, Riverside
Women Studies & Psychology Riverside Bachelor of Arts