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Customer Service Manager

Location:
Houston, TX, 77091
Posted:
March 09, 2012

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Resume:

Dear Hiring Manager,

Hardworking, self-motivated individual, Seeking an entry level position as a part-time position where I can be most effective in helping and assisting patrons while providing quality customer service and utilizing strong organizational skills. I have worked in many different areas within jobs, which has given me polished skills in problem solving, customer service and the ability to learn new tasks quickly and efficiently.

I have an open personality and the ability to adjust and thrive in almost any environment. I have excellent communication skills and an aptitude for customer service. I am committed to providing quality customer service, which endures me to work with all types of people. I believe that my communication skills, customer service abilities, and positive work ethic would make me an asset to your company. I work well both on my own and within a team.

Being a team player with positive personality and the ability to adjust and thrive in almost any environment. For your convenience, I have attached my resume for your review. Realizing the limitations of the written page, I would welcome the opportunity to participate in a personal interview to answer any of your questions and better present my qualifications. Thank you for your time and consideration. I look forward to speaking to speaking with you soon.

Thank you for your consideration. I can be reached at ******@***.*** or 713-***-****

Sincerely,

Carol Y. York

CAROL Y YORK

5407 BRIAN HAVEN

HOUSTON, TX 77091

713-***-****

******@***.***

Seeking a challenging responsible part-time position where my capabilities may be utilized, developed, and enhanced and to be a part of the company’s growth and success with the contribution of my knowledge and skills.

Eight years’ * Office Clerk experience Sixteen years’ * educationalist experience.

Six years * Retail Salesperson experience.

Texas Health and Human Services Commission, Houston, Texas

Texas Work Advisor II: Nov 01, 2006 - Currently employed:

Spring Branch Independent School District, Houston, Texas

Health and Fitness Instructor: Apr 12, 1990 - Nov 01, 2006

University of Houston - Houston, Texas

Education Level: Bachelor’s Degree

Major: Multi-Interdisciplinary Studies

Houston Community College - Houston, Texas

Education Level: Associates Degree

Major: Associates of Arts

• Great customer service with the effective communication skills both verbally and written.

• Hands-on working experience in housekeeping and cleaning

• Sound knowledge of methods of providing top class customer and personal service

• Remarkable ability to communicate clearly and concisely, both orally and in writing

• Proven ability to spend the majority of the day walking, twisting, bending, pushing, pulling and kneeling while cleaning

• Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals

• Strong willingness to work in late evenings and weekends

• Strong attention to detail and the ability to follow written and verbal directions

• Proven ability to work in a fast paced environment with multiple interruptions

• Pleasing personality with the capability of arrangements and execution of the successful edification events and church gatherings.

• Database Software (Oracle, Access, etc.) Email Software (Outlook)

• Internet Browser (Internet Explorer, Firefox, etc.)

• Personal Computers, Presentation Software (PowerPoint, Flash, etc.)

• Spreadsheet Software (Calc, Excel, etc.)

• Word Processing Software (Word, WordPerfect, etc.)

Thank you for your consideration. I can be reached at ******@***.*** or 713-***-****

Sincerely,

Carol Y. York



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