Customer Service, Sales
Resume:
Kathryn B. Hogan
Phoenix, AZ 85028
*************@*****.***
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Employment
Customer Service
Cashier
Bruegger’s Bagels - Burlington, VT August 2010 - March 2012
Responsible for building customer relationships
Consistent positive interaction with customers
Demonstrates initiative and motivation
Performs other responsibilities as assigned
Sales Associate
Victoria’s Secret - South Burlington, VT February 2010 - March 2012
Understand customer requirements and resolve conflicts as they arise
In-depth knowledge of store merchandise
Ability to work effectively under pressure
Sales Associate
Kohl’s - South Burlington, VT February 2010 - August 2010
Organized and maintained several departments and provided a pleasant shopping experience for customers
Handled all customer complaints with sensitivity
Understood all the responsibilities at the work place including safety
Childcare
The Inn at Grace Brook Farm April 2010 - September 2010
Fairfax, VT
Arranged games & other entertainment activities for children to create a positive and safe child care environment
Helped the children in drawing, coloring and other art and craft activities
Sunshine Daycare March 2006 - September 2010
Fletcher, VT
Responsible for up to six children ranging from infants to age eight while keeping them engaged and safe
Took children out for walks and sports activities
Education
Community College of Vermont January 2010 - December 2011
Nursing Major
3.5 GPA
University of Vermont September 2009 - December 2009
Biology Major
Men’s/Women’s Division 1 Cheerleading Team
Bellows Free Academy September 2005 - June 2009
3.5 GPA
National Honor Society
College Prep courses including Advanced Placement courses
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