Manager Sales

Deborah Ford Hill, OTR

*** ** **** ******, ***********, FL 32607

(h) 352-***-**** (c) 352-***-****

Email: **********@***.***

Self-directed healthcare professional with a spirit of service and highly

developed interpersonal communication skills, seeking a dynamic and creative position

within a progressive organizational culture, whose commitment is providing quality

patient / client care that makes a difference

Professional Overview

Management

- Directed oversight of geriatric rehab programs to include recruitment, orientation, retention and mentoring of team of 40 home care rehab therapists covering a 15 county region with 4 offices.

- Managed regional territories surpassing profitability and productivity margins for both home infusion and home health care services leading to increased market share and profit margins.

- Collaborated with senior management teams & operations departments for program and annual budget development, as well as business plan objectives.

- Developed performance improvement initiatives and lucrative referral development strategies.

- Ensured quality performance for compliance with company policies and therapy practice standards

- Participated with Executive Directors on implementing marketing strategies, sales / clinical staff trainings, and business development opportunities.

Marketing

- Negotiated and implemented contracts with hospital, state, municipal, corporate, community based and managed care organizations.

- Assisted sales / account representatives with clinical selling of therapy programs and services.

- Coordinated design and production of marketing collateral materials for advertising, trade show exhibits, brochures, direct mail, internal newsletters, website, media placement and print

- Delivered presentations and proposals to executive level audiences ranging from pricing to partnership agreements to annual corporate business development & sales meeting keynotes

- Developed public relations initiatives for local / regional community events and public health fairs

- Established both internal and external customer and employee care training programs

- Facilitated effective physician relations / community liaison programs in homecare, skilled nursing medical specialty units and hospital based healthcare settings

Occupational Therapy

- Provided direct patient care in multiple clinical settings including inpatient / outpatient psychiatry, contract services, geriatric and behavioral health home care, and worksite wellness initiatives.

- Consulted in hospital and home care specialty program development, clinical competency standards, therapy regulations and clinical program development / process management systems.

- Presented injury prevention, safety awareness, ergonomics, wellness / clinical educational programs in a variety of corporate, clinical, community based & municipal settings

- Facilitated the delivery of rehab services across the continuum of care from pediatric to geriatric populations for inpatient to outpatient to home care / palliative care to hospice

- Directed new start up operations for several contract rehabilitation / staffing / private organizations and own private practice

Deborah Ford Hill, OTR (continued)

Work Experience

Co-Owner – Private Rehab Practice

Hibiscus House Rehab, LLC – Gainesville, FL October 2010 – February 2012

Regional Rehab Manager – Home Health Care

Mederi Caretenders / Almost Family - Gainesville, Florida November 2008 –November 2011

Homemaker / Stay at Home Mother June 2000 – November 2008

Account Manager – Home Infusion & DME

Coram Healthcare - Hayward, California November 1998 – June 2000

Homecare Hawaii (a division of Coram) - Honolulu, Hawaii

Marketing Director – Home Care

Queen’s Medical Center / CareResource Hawaii - Honolulu, Hawaii April 1997 – November 1998

Occupational Therapist – Inpatient / Outpatient Hospital

Queen’s Medical Center / Psychiatry Service- Honolulu, Hawaii April 1994 – June 1999

CareResource Hawaii (home care division / QMC)

Business Development Director –Medical Sub acute / SNF

Integrated Health Services - La Habra, California November 1992 – April 1994.

Corporate Manager – Ambulatory Care / Corporate Wellness

Long Beach Memorial Medical Center - Long Beach, California August 1989 – October 1992.

Director of Marketing / Occupational Therapist - Rehab

Annette Levy and Associates - Marina Del Rey, California August 1986 – August 1989.

Education and Certifications

Certificates of Training in ETPS Neuromechanical Therapy & Optimum Balance (Vestibular Rehabilitation)

Jacksonville, FL, 2010-2011

Continuing Education in Clinical Interventions for Normal/Complicated Grief / Comprehensive Mental Health Assessment and Evaluation of Older Adults / Understanding Personality Disorders

Jacksonville / Gainesville, FL, 2010

Continuing Education in Challenging Geriatric Behaviors / Strategies for Excellence in Stroke Care / Best Practices in Home Care

Gainesville, FL & Staten Island, NY, 2009

Certified Interior Redesign Industry Specialist (I.R.I.S.)

ReDesign Training Center - Jacksonville, Florida, 2008

Certified Feng Shui Consultant

Feng Shui Institute of America - Wabasso, Florida / Scottsdale, Arizona, 1998.

Continuing Education in Interior/Environmental Design: Human Factors and Ergonomics in Design

UCLA Extension/Design Center - Los Angeles, California, 1993.

Certified Wellness Consultant: Major in Health Promotion

Chapman College - Orange, California, 1988.

Registered Occupational Therapist

Member of American Occupational Therapy Association (AOTA)

National Board Certification in Occupational Therapy (NBCOT) – with specialty in Geriatrics NBCOT

B.S. Health Science: Occupational Therapy

The University of Florida - Gainesville, Florida, 1985.

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