Sarah M Wesco

**** ******** **

Dayton OH *****

Objective

A position with an organization providing the opportunity to contribute by utilizing experience, training and the capabilities of a clerical position.

SUMMERY OF QUALIFACTIONS

CLERICAL DUTIES: Creating and maintaining a filing system. Answering a multi line phone system. Faxing, E-mailing and copping. Answering all customer complaints and questions. Shipping and receiving with UPS.

COMPUTERS: Entering all employee time cards into tru track software. Entering all company billing into S.A.P software. Microsoft word and excel. E- Mailing service engineers with next job information. And Internet use.

RECPTION/CUSTOMER SERVICE: Answering multi-line phone system. Screening and directing calls, Scheduling appointments. Greeting customers and the public. Resolving customer complaints and questions. Ensuring customer satisfaction.

EDUCATION

General education diploma

PROFESSIONAL EXPERIENCE

TIS HOLDING: Data entry, filing, scanning and general office duties 2006-2007

MOTHER OF ONE: I’ve been a stay ay home mother for four years. 2003-2006

KINDERCARE LEARNING CENTER: 2002-2003

TEACHERS AIDE:

Seeing that all the children are having fun and learning at the same time. Answering phone calls, Copping papers for our class work. Meeting new parents and making them feel comfortable and Helping them to prepare snacks and meals. Helping the other staff members when needed..

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2

GIDDINGS and LEWIS 2000-2002

DATA ENTRY/RECEPTIONIST

Entering all employee time cards into Tru-Track software. Entering all company billing into S.A.P software, Entering information into Microsoft Excel and Answering a multi line phone system. Creating and maintaining a file system. Faxing and e-mailing service engineers. Collecting, recording and passing all incoming mail, shipping all outgoing mail through UPS and helping other team members when needed.

Comfort Inn

CUSTOMER SERVICE/RECEPTIONIST 1999-2000

Interacting with all Guests and employees, answering phones and all questions and resolving most problems, entering all customer information into the computer system, screening and directing call to hotel guests, copy and fax machines.

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Damon’s Bar and grill 1997-1999

HOSTESS/CUSTOMER SERVICE

Greeting and seating customers, answering customer question and resolving any complaints. Answering multi line phone system, entering orders in to the computer and delivering food orders, helping out servers when needed, and keeping things clean and organized.

Subway 1995-1997

CUSTOMER SERVICE

Making and distributing food, greet public in a positive way, keep store clean and organized. All shift paperwork and making sure the money count is accurate. Answering phones and taking orders.

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