OBJECTIVE: To obtain creative employment where I can think outside of the box. I am seeking a position that will give me financial freedom while allowing me to pursue my academic goals.
EXPERIENCE
2007-2009 Outdoor Cap Company Bentonville, AR
Team Sales Support
Assisted in ordering samples from overseas factories and factory correspondence.
Worked on special projects such as new program development and moving current projects from one overseas factory to another.
Assisted with hat design by expressing my ideas of fabrics, techniques and colors.
Maintained and updated all factory fabric swatches for the department.
2007-2008 Neosho Inn Neosho, MO
Front Desk
Responsible for checking in guests
Booking reservations
Answered all incoming phone calls and transferred to appropriate room
Maintained the cleanliness of the lobby and front desk area
Walked the properties several times during shift to maintain security
Assisted in training new front desk employees
2007-2007 Brides by Demetrios Albuquerque, NM
Sales Associate
Assisted brides with selecting, trying on and purchasing gowns and wedding party apparel.
Gave brides expert advise with wedding apparel and planning.
Prepared newly purchased gowns to be picked up for the wedding day.
Made sales phone calls and follow up calls to potential brides.
Worked with each bride to set up a payment plan for items purchased to suite their needs.
2006-2007 Outdoor Cap company Bentonville, AR
Project Coordinator
Worked closely with the sales representatives and cap designers for the new business division.
Responsible for choosing fabrics, threads, and techniques to be applied to a hat at the overseas factories based on a design on paper.
Ordered samples from overseas factories.
Factory correspondence
2005-2006 Crossland Construction Company Rogers, AR
Administrative Assistant
Responsible for answering phones and greeting customers.
Assisted office staff with special projects.
Ordered office supplies.
Shipped and received all packages coming into the office.
2004-2005 Servpro & Tatum Classic Floors Rogers, AR
Office Manager
Responsible for all office duties.
Maintained books for two small companies under the same management.
Accounts payable, Accounts receivable, payroll.
Made phone calls to collect on overdue statements.
Answered incoming phone calls.
Greeted and assisted customers with flooring products until sales representative was available.
2002-2003 Wal-Mart CMI Rogers, AR
Customer Service Specialist
Received phone calls from associates regarding their medical, dental and life insurance benefits.
Assisted in helping the associates understand the plan and receiving any additional information needed to process medical claims.
Enrolled associates for insurance.
Informed medical providers and associates of claim status.
Processed medical claims.
2000-2001 Blockbuster Video Rogers, AR
Customer Sales Representative
Assisted customers with locating movies and video games.
Gave movie and video game recommendations based on customer’s requests.
Processed rental transactions.
Maintained a clean and friendly environment for customers.
Welcomed customers into the store.
Maintained product displays
Assisted with monthly inventory count
2000-2001 Carmike Sugar Creek 10 Cinema Bella Vista, AR
Assistant Manager
Oversaw general theater operations with the general manager.
Responsible for customer relations, welcomed guests and assisted guests in any conflicts that they had with the facility or their movie experience.
Oversaw staff and staff responsibilities, assigning each staff member to a specific job responsibility for each shift.
Responsible for maintaining a clean and safe environment
Changed all signage each week depending on movies available.
Assembled film when received and including all required trailers.
Disassembled film and prepared for shipment
Maintained and prepared all projectors before and after each use
Counted and ordered inventory
EDUCATION
2008 – Current University of Phoenix - Online Phoenix, AZ
B.A., Science of Technology.
Currently attending online.
Studying for a specialized degree in Multimedia and Visual Communication.
2003-2003 Thompson Education Direct
Certified wedding consultant
Certified to plan a successful wedding from the ceremony to the reception and everything in between.
2001 Bentonville High School Bentonville, AR
High School Diploma
ADDITIONAL INFORMATION
Proficient in Microsoft Word, Excel, and PowerPoint. Some knowledge of QuickBooks, Desktop publishing and Adobe Illustrator. A member of the Outdoor Cap Christmas parade float committee for two years. Including design, development and building of the float.