Customer Service Manager

RON ILLE

**** ****** **., *******, ***** ***** • 713-***-**** • ***@*******.***

OBJECTIVE

To obtain a challenging position in a fast-paced environment where my skills and experience can be

utilized to their fullest potential.

EXPERIENCE

STORE FIXTURES USA • HOUSTON, TEXAS 77008 • INSIDE SALES REPRESENTATIVE • 03/10 - PRESENT

• Process 50+ incoming telephone and website orders and inquiries per day

• Prepare financial quotes for customers

• Resolve customer service issues

• Schedule outgoing and incoming freight & track shipments in progress

NATIONAL CONSTRUCTION RENTALS • HOUSTON, TEXAS 77032 • SANITATION DRIVER • 11/08 – 10/09

• Local Tanker Driver

• Service rental equipment

• Provide customer service

• Plan daily route using navigation software to optimize routing of multiple destinations

COLDWELL BANKER UNITED, REALTORS® • HOUSTON, TEXAS 77079 • OFFICE MANAGER • 01/06 – 04/08

• Process all new sales and closed real estate transactions

• Prepare weekly and monthly statistical reports in Excel

• Prepare office accounts payable, agent invoices and receivables

• Maintained office equipment, phone system, and computer network

STORE FIXTURES USA • HOUSTON, TEXAS 77008 • WAREHOUSE MANAGER • 03/04 – 12/05

• Maintain inventory records

• Supervised shipping and receiving

• Supervise and pull orders

• Prepare shipping documentation

• Maintain a clean and safe work environment

LANE BRYANT • HOUSTON, TEXAS 77024 • FREIGHT MANAGER • 06/02 – 03/04

• Process freight

• Inventory control

• Organize freight distribution

EDUCATION

GUSTAV VON SCHMOLLER SCHULE • Heilbronn, Germany • Associate Business 1981 – 1984

REFERENCES

Available upon request

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