I have a desire and need to step up and take on the next level, I have a lot of experience and skills as a field tech or remote services. most of my following skills have been learned and used concurrently over the last 10 years of the 15 I have been in the technology services.
Project types :
Adds/Moves/Deletes New Store Installations/De-installs System Upgrades
Remodels
Working environments:
Corp. Offices Financial Restaurant
Distribution Centers Hospitality QSR
Manufacturing Grocery Insurance
Retail
Service Categories
Closed Circuit TV/ Surveillance Equipment
Digital Signage
DSL Installation
Fiber
General Wiring
Home Electronics & Entertainment
Home Theater & Flat Panel TV
Kiosk
Low Voltage Cabling
Multimedia
Network Router/Switch
Point of Sale
Printers/ Copiers
Server Hardware
Server Software
Site Survey
Voice Over IP and Wireless
Resume:
Anthony Poper
Objective
To acquire employment in an environment that would challenge my acquired skills and possibly allow me to acquire new skills.
Experience
05-2008 –02-2010 Skynet Pc's Fort Wayne, IN
Sole Proprietor
Handling Customer calls and questions over the phone and in person
Troubleshooting/Removal of viral, software and hardware issues in store and Onsite
Keeping of daily records and closing of the store.
Comp TIA A+ Certifications
Microsoft Office Certification in Word, Excel and Access
Dell - Managed Deployment Tech Lead Assessment Rev. A01
Dell - Foundation 2009 Desktop
Dell - Client DMS Soft skills
Dell - Foundation 2009 Portables
11-2007 - Present Onforce Fort Wayne, IN
Independent Contractor
Setting up new equipment/installing needed software including PC's and network routers, switches hubs and external drives
Replacing of bad/retired equipment w/new hardware
Network installation/Troubleshooting including running of cable/installation of jacks and turn-up of circuits
4 - 2010 - Present Field Nation
Independent Contractor
Setting up new equipment/installing needed software including PC's and network routers, switches hubs and external drives
Replacing of bad/retired equipment w/new hardware
Network installation/Troubleshooting including running of cable/installation of jacks and turn-up of circuits
05-2005 - 01-2006
S&S Computers
Associate
Handling Customer calls and questions over the phone and in person
Troubleshooting/Removal of viral, software and hardware issues in store and Onsite
KC Computers Fort Wayne, IN
01-2006 – 07-2008 Fort Wayne, IN
Associate
Handling Customer calls and questions over the phone and in person
Troubleshooting/Removal of viral, software and hardware issues in store and Onsite
Weekly inventory control and ordering of products
Education
02/01/97 High School Equivalent Fort Wayne, IN
07/01/11 currently studying for A+ cert and MSCE
References
References are available on request.