Customer Service High School

Kimberly Parrish

*** **** **** *****, **********, AL 36067, 334-***-****, *************@*****.***

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EDUCATION

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Troy University, Montgomery, AL March 2007-Present

Political Science, Social Science GPA: 3.0 Expected May 2012

Concentration: American Political Science

Coursework:

• Contemporary American Foreign Policy

• Intergovernmental Relations

• Foundations Political Science

• American National Government

• World Politics

• Political Theory

• American Political Processes

• State and Local Politics

• Public Policy Making

• International Relations

• Gov. Legislative Branch

• Gov. Executive Branch

• International Conflict

• Social Science Theory

• Minorities in US Social Culture

• Introduction to Public Admin

• International Conflict

Stanhope Elmore High School January 2001-May 2004

GPA: 3.34

Tomah High School August 2000 – January 2001

GPA: 3.32

SUMMARY

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I’m extremely driven, detailed oriented individual with exceptional analytical skills, and a proven record of developing strategies. I am seeking a position at an established company in need of an individual with a desire to use critical thinking skills to provide solutions for different aspects of the company.

OBJECTIVE

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My objective is to obtain a position where I can utilize my professional skills. I want to secure a position with a company that concentrates on an overall development. To work for a company with my innovative personality would be ideal.

PROFESSIONAL EXPERIENCE

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Paul Brantley P.C.

Paul Brantley, 334-***-****

Paralegal/Legal Assistant March 2012 – Present

• Prepare for closings, hearings, trials, and corporate meetings

• Investigate the facts of cases and ensure that all relevant information is considered

• Identify appropriate laws, judicial decisions, legal articles, and other materials that are relevant to assigned cases

• Prepare written reports that attorneys use in determining how cases should be handled

• Prepare the legal arguments, draft pleadings and motions to be filed with the court, obtain affidavits, and assist the attorney during trials

• Organize and track files of all important case documents and make them available and easily accessible to attorneys

• Help draft contracts, mortgages, and separation agreements

Friendly Ford Lincoln Mercury, Dealership Company

Jamie Bush, 334-***-****

Client Service Department Analysis August 2004 – May 2005

• Worked with costumers to fully satisfy their quality of customer service

• Performed office duties (i.e. filing, faxing, data entry)

• Developed time management strategies

• Assisted clients with product issues by interfacing with management and independently addressed issues

• Identified workplace rules and boundaries

• Developed and adopted professional standards and attributes for the office

• Understood the ability to write job descriptions, use calendars, and computer software

• Wrote, edited, and managed online help and user manuals using Microsoft Word, Microsoft Excel, Microsoft XP, and Adobe

Feldmeier Equipment, Engineering Company

Richard Angerhofer, 334-***-****

Client Services Analysis January 2004 – August 2004

• Conducted multiple office tasks (i.e. filing, faxing, time clock)

• Ensured compliance with standard operating procedures

• Demonstrated the ability to plan, organize and prioritize

• Generated analysis by researching databases to assess competitiveness

• Increased publicity by successfully researching media outlets (i.e. magazines, blogs, newspapers)

• Responded to any customer situations that were present

• Utilized Microsoft Word, Microsoft Excel, Microsoft XP, Microsoft Office, and Adobe to create materials for campaigns.

LEADERSHIP

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Service League, Prattville, AL

Community Volunteer November 2011 – Current

• Participate in local fundraisers

• Bridged relationships with the community for events and volunteer opportunities and increased awareness and membership

• Raise money for Grants

• Record meeting notes and retain correspondences

• Participate in group activities to better the community

Junior Civitan at Stanhope Elmore, Millbrook, AL

Community Service Organization January 2001 – May 2004

• Undertook various service projects which benefit my local community

• Increased awareness of children born with intellectual disabilities

• Raised money for children with disabilities

• Hosted events for people with intellectual disabilities

• Operated independently of the organization, leaving them free to participate in whatever service they deemed appropriate

Debate Team

High School Debate August 2000 – January 2001

• Took park in debate and learned the art of persuasion

• Researched topics, then participated and performed in regional debates

• Gained confidence experiences when it comes to speaking in public

• Oversaw club events for members to promote and maintain activity among students

SKILLS & ACTIVITIES

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• Skills: Mac/Windows, MS Office, MS Word, MS Excel, MS XP, Typing: 70 WPM, Customer Service, Internet Research, Organization

• Activities: Concerts, Sports, City Council Meetings, Prattville Service League, Alabama Technology Foundation

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