Administrative Assistant Customer Service

Elise B. Wright

***** ******** **.

Elyria, Oh **035

Phone: 440-***-****

Email: ***********@*****.***

OBJECTIVE: I would like to obtain a professional position in your company where I may use my acquired skills to become an integral part of a team with opportunities for advancement.

EDUCATION

Aug 2005- Lorain County Community College

May 2006, Major: Business Management

Jan 2009-

Present

Aug 2006- Ashland University

Oct 2008 Major: English Education

2002-2006 High School Diploma, Elyria High School

EMPLOYMENT

Sept 1, 2011-Present

Austin Homes-Lorain, OH

Position: Administrative Assistant

Responsibilities: Handle incoming calls, make outgoing calls, monitor & manage multiple email accounts, work with Microsoft Word & Excel, create/use forms, customer service, work with upper management to complete projects

Sept 1, 2011-Present

Lilly Productions-Lorain, OH

Position: Administrative Assistant

Responsibilities: Handle Incoming/outgoing calls, use Adobe InDesign to create advertising materials, monitor multiple email accounts, customer service, assist vendors with contract questions, social media marketing

Apr 18, 2011-July 11, 2011

Lakewood College -Lakewood, OH

Position: Operations Administrative Assistant

Responsibilities: Inventory, helping students, working with forms, drafting enrollment agreements, working with Microsoft Office

Apr 18, 2011- July 11, 2011

National Association of Certified Mediators-New York, NY/Lakewood, OH

Position: Administrative Assistant

Responsibilities: handle re-certification requests,

process Lakewood College’s Mediation student’s certification after graduation, answer phones, enter data into forms, process payments

Aug 9, 2010-Nov 30, 2010

Corporate Screening Services-Cleveland, OH

Position: Verification Specialist

Responsibilities: Making phone calls regarding applicant’s previous employment or education obtained, faxing, typing data into forms, sending emails to applicant’s previous employment or education obtained via Microsoft Outlook, Searching for viable phone numbers

Nov 2005 -July 2010

Nick Abraham Nissan-Previously Arch Abraham Nissan- Sheffield, OH

Position: File Clerk/Parts Associate/Office Help

Responsibilities: Filing service repair orders, create new files, purging project, parts inventory, answering phones, entering new/used cars into databases, entering data into forms, creating deal jackets, other minor computer work

REFERENCES UPON REQUEST

Contact this candidate