Manager Sales

ADAM K. AUSTEIN

P.O. Box **** ● Boynton Beach, FL., 33424 ● 561-***-****

*********@*****.*** Relocating-Sept. 2011

SUMMARY

Results-driven automotive professional with over 20 years of successful finance and management experience. ADP and Reynolds proficient, as well as many CRM tools.

Exceptional communication skills; able to develop strong business relationships with employees and clientele. Demonstrated ability of successfully building, motivating and leading professional teams to set and exceed goals.

PROFESSIONAL EXPERIENCE

Honda of Conyers May 2009 to March 2010 General Sales Manager

* Took over a Honda store that had been losing money since its purchase in August 2008 and got it back to profitability the first month out and has been consistently profitable ever since.

*Dramatically increased used car and certified car sales with a $1600 increase in the used car per copy .

* Assisted used car manager in purchasing the correct vehicles to compliment our inventory as well as special emphasis on sub-prime units.

* Worked with the finance director in increasing F&I numbers using a menu sell approach as well as beginning a dedicated sub-prime department with its own sub-prime F & I manager.

* Have averaged a little over a 30% increase in volume as well in new and used numbers over last years month to month comparison.

Schumacher Automotive Group Oct. 2008 to May 2009 Sales Manager-Imports Volkswagen/ Mitsubishi

* General duties of a sales manager including desking of all deals as well as hiring and training sales staff.

* Worked on all advertising relative to manufacturers co-op programs with a heavy emphasis on putting together a strong sub-prime direct mailer program as well as in house retention mail program.

* Reported directly to the General Manager of the Auto Group.

Sheehan Buick,Pontiac,GMC,Saab,Mitsubishi Nov. 2007 to Oct. 2008

General Manager-Mitsubishi

* Assisted sales managers with the desking of deals as well as closing customers on the showroom floor.

* Responsible for all aspects of our advertising campaign including dealing directly with our advertising firm in the design of our various advertising mediums and their allocation

* Assist the finance director in getting the "hard to get approved" deals purchased and funded.

* Hired all personnel for the front of the house and put the stores training program, pay plan, etc. into place.

* Hit over 200% of our Mitsubishi objective from our first month in operation.

Kia Country of Savannah Nov. 2006 to Oct. 2007

General Sales Manager

* Responsible for forecasting goals and objectives for sales, gross and key expenses on a monthly basis for a two store Kia Dealership.

* Hired, motivated, counseled, and monitored the performance of all new and used-vehicle sales employees.

* Assisted salespeople in setting aggressive yet realistic monthly goals and objectives and provided them with the support to meet these goals.

* Developed, implemented and monitored follow-up system for all potential buyers.

* Assisted in the development of advertising campaigns and other promotions.

* Established and controlled wholesaling activities. Appraised all incoming vehicle

Savannah Dodge Dec. 2004 to Nov. 2006

General Sales Manager/Finance Director

* Duties included formulating a sales training plan as well as working with new and used sales managers on implementing a system to regain control of customers during and after the sale.

* Began a comprehensive follow-up program on non-sales to increase sales penetration.

* Heavy emphasis on sub-prime business to include procuring various mailers and lead generating systems as well as being responsible for purchasing used vehicle inventory to compliment sub-prime niches as necessary.

* Reported directly to owner regarding all of the above duties, as owner also acted as GM.

Franklin Chevrolet/Cadillac/Oldsmobile/Toyota Feb. 2000 to Dec. 2004

General Sales Manager (2002-2004)

* Ran all aspects of a multi-line general motors dealership.

* Duties included interaction of each department and how they affected each other.

* Increased front of the house sales over 30%, gross profit over 35% as well as an overall increase of 45% in finance and insurance.

* Re-tooled service department to show a 25% increase in net profit.

* Increased SSI scores over 20 points to a 96% average.

Finance Director (2000-2002)

* Assumed the directors role of a large 200+ monthly unit multi-franchise dealership.

* Ran all aspects of finance departments operations including training of sales staff and management.

* Oversaw the finance department staff, pursued and continued lender relationships.

* Overseeing all funding issues and profit and loss statement were among my other responsibilities.

* Worked hand in hand with financial institutions in implementing a mutually beneficial program that increased finance penetration for the dealership as well as lenders.

* Implemented a sub-prime program for the dealership including setting up an 800 number, mailers, and correct inventory purchase that has since become its own profitable department.

Harbortown Toyota Jan. 1998 to Feb. 2000

Finance Director

* Ran all aspects of the finance department.

* Billed an average of 100-125 units per month up from approximately 70 prior to my joining them.

* Developed a strong relationship with Southeast Toyota Finance increasing our penetration to them to over 80% of retail and lease.

* Implemented a sub-prime department including assistance in auction purchases of appropriate units, advertisements, layouts, and mailers.

Saturn of Greenfield Dec. 1994 to Nov. 1998

Finance Manager

* Responsibilities within the finance department included the delivery of primary and sub-prime retail and lease contracts.

* Obtained the approval on all credit applications, including the use of secondary lenders when necessary. Introduced a new and used lease program as well as secured new lending sources.

* Areas of participation outside of my department included extensive negotiations with customers and the closing of deals, the training of sales staff on both a group and individual basis, as well as assistance with ad layout and design.

EDUCATION

California State University Northridge

Educational Center for Finance Services, Milwaukee

Mike Russ Insurance School, San Diego

Resource Training Group (formally Pat Ryan and Associates) Chicago

Fidelity Warranty Services (Jim Moran and Associates) Deerfield Beach, FL.

REFERENCES

On Request

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