ANGELA LAVALLE
**** ********* ***** ***, *********, MD 21701 • Tel: 240-***-**** • *********@*****.***
OBJECTIVE
To obtain a position as a translator/interpreter where I can employ my language skills. I am fluent in English and German and posses an excellent knowledge of both the American and German culture.
WORK HISTORY
Customer Service in the Restaurant Industry
Olive Garden Inc. / Outback Steakhouse Inc.
Frederick, MD
Mar 2006 to present
Respond to and resolve guest complaints.
Solid supervisory, mathematical and planning skills.
Employee of the Month July 2007.
Outstanding customer service skills with proven success in managing multiple priorities simultaneously in fast-paced environments.
Marketing Assistant and Realtor
Wild Real Estate
Ramstein-Miesenbach, Germany
Dec 2001 to Apr 2004
Responsible for front desk duties (phone, greeting clients, maintaining file system).
Prepare documents such as representation contracts, purchases agreements, closing statements, deeds and leases.
Type copies of listings of real estate and sales for distribution to trade publication, and use of reference data.
Promote sales of properties through advertisements and open houses.
Crew Management and Receptionist
Hotel Pirsch
Ramstein-Miesenbach, Germany
Aug 1999 to Dec 2001
Greet, register and assign room for guests.
Host social gatherings, plan, organize and coordinate events.
Supply ordering and inventory.
Perform simple accounting activities (AR/AP).
Overview HR matters including interviewing, hiring, training, assigning work, and performance appraisals.
EDUCATION
Berufsbildende Schule 2
Associate Degree, Economics and Administration
Landstuhl, Germany
Aug 1997 to Jun 1999
Nationally examined Commercial Assistant for Economics and Administration with Emphasis on Industry
VOLUNTEER EXPERIENCE
Family Rediness Member
Department of the Army
Landstuhl, Germany / Fort Detrick, MD
Jun 2000 to Jan 2008
Certificate of Appreciation for Patriotic Civilian Services / Alpha Company 53rd Signal Battalion
President of Policy Council
Adams County Head Start
Gettysburg, PA
Aug 2005 to Jun 2007