Customer Service Manager
Resume:
TRACEY J. LEVINE
Morganville, NJ 07751
********@*********.***
Employment History:
Pocket Full of Therapy
Marlboro, NJ
On-Line and direct mail supplier of occupational therapy products.
Manager of Customer Service 11/2007 – Present
Responsible for order fulfillments, over-due accounts receivable, and developing strategies for targeting new customers.
Hobby Publications
Morganville, NJ
Publisher of Design New Jersey Magazine, and other hobby related magazines.
Trade Show Representative – Design New Jersey Magazine 11/2005 – 11/2007
Responsible for marketing magazine subscriptions and distributing ad rate information to prospective advertisers at various Home & Garden Shows throughout the year.
Stay at home Mom – raising children 9/2000 – 11/2005
Herbert Mines Associates
New York, NY
Executive Search Consulting Firm
Associate 1/1994 – 9/2000
Specialized in middle to senior management level assignments in the retail, apparel, consumer products, and related industries. Supported the search process from original client meeting to closure of search. Responsible for target company research, candidate identification, and development. Assisted in the day-to day management of all client relations and communications.
Developed strategies to execute searches.
Researched target companies.
Sourced, evaluated and recommended potential candidates to lead consultant.
Scheduled and participated in candidates interviews.
Maintained on-going correspondence with all candidates/clients to communicate status of search.
TRACEY J. LEVINE
Walter K. Levy & Robert E. Kerson Associates
New York, NY
Executive Search Consulting Firm
Research Coordinator 6/1989 – 1/1994
Managed research department responsible for supporting six executive search consultants.
Developed industry specific research, providing search consultants with a thorough understanding of retail organization structures.
Selected all acquisitions for internal library.
Worked with software consultants to design a more efficient candidate database system.
Compiled weekly activity and status reports of current assignments to each consultant.
Education:
B.S., Business Administration, 1989
State University of New York at Plattsburgh
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