High School Service Representative

Adam M. Petraglia

*** *. **** ******, *********, WI 53233 | 224-***-**** | **************@*****.***

I’m an individual who has seen many obstacles thrown in my path. It is not the size of the obstacle, but rather the size of the heart, determination, and will power of the individual that makes it through them that determines their strengths.

Education Marquette University | Milwaukee, WI

Present- Bachelor of Science Degree in Business Administration

Major: Entrepreneurship/Marketing

May 2012

Finishing in 4 years, partially funded my education in addition to the volunteer work – see section below

Honors

• Recipient of the first Children’s Oncology Services, Inc. academic scholarship

• Survivorship Chair for Colleges Against Cancer at Marquette University

• Selected spokesperson for a district-wide charity event, Lake Zurich, IL – fundraising for this event broke all previous records

• Selected as counselor at One Step at a Time camps for children with cancer

Experience Miller Park/Delaware North Companies | Milwaukee, WI

Spring 2009- Fall 2011 Catering Supervisor

• Managed 8-10 buffet attendants on a daily basis

• Responsible for making sure they were prepped and acting professionally

• Go-to person responsible for dealing with customers and issues regarding service

• Individually operated the concession stand; responsible for balancing cash and inventory

Pettit National Ice Center | West Allis, WI

Spring 2009-Fall 2011 Guest Service Representative

• Handle all demands of skate rental

• Manage the concession booth without assistance

• Work effectively to manage all customer requests

Century Theaters | Deer Park, Illinois

Fall 2007-Fall 2009 Employee

• Sold tickets through box office

• Worked concession register without error

• Stayed on task while cleaning theaters and up keeping the lobby

• Helped customers through concession stand demands

Active and Passionate Volunteer work includes:

• Member of Relay for Life at Marquette University

• Volunteer in the College of Business Administration office at Marquette University

• Volunteer at the annual College of Business Administration Open House at Marquette University

• Volunteer at the Hope House in Milwaukee, WI

• ‘Imerman Angel’ volunteer offering one-on-one support to cancer patients

• Editor of Sports section on Lake Zurich High School newspaper staff

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