Administrative Assistant Customer Service
Resume:
Carlos Robert Taylor Jr
** ******** *****, ********** ** 31313
*******@*****.***
Objective Position : Administrative Assistant/Secretary/Office Assistant
Microsoft Office Filing/Editing Comsi
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Professional Skills
Microsoft Windows Typing (55+ wpm) Works 9
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dBase III Office Procedures Business English
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Pro Office Systems Telephone Skills Management Skills
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WordPerfect 5.1/6.1 Dent-Del Customer Service
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Skills
Polytech High School
Dover Delaware Woodside
Business Management Diploma 1999
Bryman College
San Francisco California
Medical Administrative Assistant Diploma 2000
Strayer University
Savannah Georgia
Education Criminal Justice Forensics A.A 2011-Present
Developed ability to work in a fast-paced atmosphere
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Employment Skills
Maintained excellent customer relations and developed customer rapport
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Diplomatically resolved customers complaints on as-needed basis
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Ability to follow instructions well and make decisions with no supervision
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Maintained all record-keeping procedures without error
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Delegated responsibilities to employees to meet company’s expectations
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Employment History
Night Auditor, Suburban Stay, Savannah, GA 06/12 –Present
Draft end of day financial reports, Assign next day duties
Close out shifts, Assign Room for Guest, resolve complaints
Soldier, U.S Army, Hunter Army, Savannah, GA 04/04 – 07/11
Supply Specialist, Order parts for daily operations
Soldier, US Army, Schofield Barracks, Oahu HI 00/00- 03/04
Maintain and updated company files, Oversaw office
operations
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