Sales Customer Service
Resume:
Stephen Luna
**** ******* **** *****, *******, TX 77433
*************@*****.***
OUTSIDE SALES
Dynamic sales professional with valuable experience in outside sales. Established reputation for identifying and resolving a customer’s decision barriers and closing the sale. Successful history of exceeding challenging quotas and winning customer loyalty. Keen understanding of the human buying motive with a proven willingness to ask for the sale. Strong telephone and in-person sales presence; reputation for displaying integrity and professionalism as a frontline corporate representative. Highly organized and self managed with a great work ethic. Core competencies include:
• Account management
• Networking
• Sales Prospecting
• Client Follow-up
• Customer service
• Closing Techniques
EXPERIENCE
West End Roofing, Siding, and Windows 2/2007-11/2010
Outside sales, Houston, Texas
Targeted commercial and residential contractors and builders to provide roofing materials, siding and windows.
• Consistently performed as a Top Ten Rep
• Won back 10 non-producing accounts my first year
• Added 2-3 new accounts every months
• 285 % of quota 2009
Old Castle 11/2006-1/2007
Inside Sales, Houston, Texas
• Inside account sales for the glass industry
• Managed New and Existing client base
American Energy 6/2005-8/2006
Outside Sales, Houston, Texas
100% new business generation targeted commercial accounts brokering energy services.
• Averaged 20 new accounts per month
• Averaged at least 150 % of Sales consistently
Citi-Group Financial 1/2001-4/2005
Inside account rep., Houston, Texas
• Registered new cardholders
• Called and collected on over due accounts, exceeded my daily quota everyday
• Telesales of nationwide accounts
EDUCATION
University of Houston 1999-2002
Marketing and sales
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