CUSTOMER SERVICE

Victor Vazquez

*** **** ***** **** ******* ***** FL **.***************@*******.*** 513-***-****

Education

May 2011 Northern Kentucky University, Highland Heights, KY

Bachelor of Arts - Spanish

Aug. 2009 Cincinnati State Technical and Community College, Cincinnati, OH

Associate of Arts - Spanish

Professional Profile

Experience in teaching young people and adults to speak and write in Spanish while utilizing my skills to provide leadership through the instruction of others while delivering positive results.

A results-oriented individual able to remain focused as a solid leader that seeks to get the job done in a successful and timely fashion and a successful professional with strong relationship building skills. A self-motivated, creative team player with enthusiastic attitude and proven ability to communicate and project a positive attitude to achieve effective interpersonal outcomes.

Team Building - Experience in working with individuals in order to establish increased proficiency and confidence in their Spanish speaking skills and capable of effectively handling multiple tasks proficiently.

Communication - Solid experience as an enthusiastic and energetic team player able to provide supportive services in translation of documents and various processes of foreign language communication.

Special Skills/Attributes

• Native fluency in speaking, reading, and writing Spanish

• Able to provide supportive services in translation of documents

• Competence in Spanish Composition & Conversation, Spanish-American Literature and Business Spanish

• Facilitate communication between Spanish speaking workers and managers and provide translation services for employees.

• Team leader in management of projects in a multilingual environment

• Excellent in providing outstanding work habits while presenting a good self image who is considerate of the needs of others.

• Able to conduct Spanish instruction classes for colleagues

• Computer literate familiar with MS Word, MS Excel and Power Point

Experience

2009 Santa Maria Community Service, Cincinnati, OH

Co-Op Program

06/1997 to 12/2006 Sherwood Lakes Association, West Palm Beach, FL

Team leader

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