Medical Administrative Assistant
Resume:
Tiwanicka Sims
*************@*****.***
Objective: Seeking a position as a Customer service rep with an organization that will utilize recent education, experience, and unique abilities to promote professional growth.
Education:
Everest Institute Houston Can! Academy
Diploma received 10/2003
Medical Assistant General Studies
Diploma received 07/2007
National Certified Medical Assistant Test Pending
CPR certified
Clinical Skills:
Front Office:
Typing, Filing, Mailing, Copying, Medisoft, MS works, insurance Claims, basic ICD-9, reception, Appointment Scheduling, Banking, Bookkeeping, Office Management, Telephone Skills, CPT Coding and Billing, Medical Transcriptions (reports, letters, histories), knowledge of Medicare replacement plans, HMO’s, PPO’s, IDX, CUBS, SMS, customer service, batch maintenance self- pay accounts, use and knowledge of modifiers, collaborate MD, Entering claims, data entry, entering demographics, processing rejections, billing modifications, secondary billing, process claims on hold, and more, cash handling experience, ability to solve customer issues while using various systems.
Back Office:
CPR, EKG, First Aid, Heat/Cold Treatments, Back Massage, TENS Unit, Autoclave, Wound Care, Injections, Minor Surgery Assisting, Urinalysis, Microscopy, Pregnancy Tests, Glucometer, Charting, Hemoglobin Meter, Microhematocrit, Vital Signs, Hem occult, Vision Testing, Patient Exam Set-up and Assisting,, Veni/Capillary Puncture.
Employment History:
ACS Houston, Texas 06/11-10/11
Job Title- Medical Customer Service Rep
Duties include: collecting on delinquent account for hospital, resolving patient concerns, assisting patients with applying for hospital financial assistance, insurance verification, process claims, use of CPT codes, ICD-9 codes, knowledge of Medicare, Medicaid and out state Medicaid, as well as other commercial insurance, and managed care insurance, self- pay accounts, knowledge and use of modifiers, CUBS and IDX knowledgeable also assist in other areas when needed.
Patient Account Services Houston, Texas 09/08-06/10
Job Title- Customer Service Representative
Duties include: collecting in delinquent accounts for hospital, resolving patient concerns, assisting patients with applying for medical coverage as well as hospital charity, insurance verification, use of CPT codes, ICD-9 codes, knowledge of Medicare, Medicaid, work with self- pay accounts, process claims, knowledge and use of modifiers, adjusting accounts when needed, use of multiple computer systems knowledge of commercial and managed care policies and assisting in various areas when needed.
Memorial Hermann Hospital Houston, Texas 01/08-07/08
Job Title- Medical Assistant/Patient Care Assistant
Duties included: performing and monitor vital signs, wound care, heat/cold packs, back massage, charting, train staff, collect on delinquent accounts, assist patients with grooming and hygiene. Constant interaction with patients families regarding patient care and daily activities, and assist in various areas when needed
Greenspoint Medical Services Houston, Texas 02/07-12/07
Job Title-Lead Medical Assistant
Duties included: front and back office duties, administer and monitor vital signs, verify prescription request, schedule all appointments, collect payments, process transactions with credit, debit, cash, or check payments, train staff, order supplies, collect on delinquent accounts, assist in various areas when needed
Precision Urology Associates Humble, Texas 07/07-07/07
Job Title- Medical Assistant
Duties included: front office and back office, answering phones, scheduling appointments, verifying patients insurance, collecting co pays with cash, check, credit or debit transactions, patient charting, performing back office duties, and vital signs, assist in other areas when needed.
Target Houston, Texas 09/06-02/07
Job Title- Cashier
Duties include: provide customer service to shoppers, ring transactions using debit, credit, cash, check, or gift card. Stock materials, offer and assist customers with applying for Target red card. Assist in other areas when needed.
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