FRANK B. LAMB
Wellsville, Utah 84339
********@*******.***
SUMMARY OF QUALIFICATIONS
Strong organizational, customer service and computer skills. Major experience and strengths include: communication skills in working with customer, personal and employee relations; individual client counseling; and technical knowledge and experience in word processing and data management. Manages and Trains in large and small groups. Dependable, hard worker known for adaptability and reliability, accuracy in documentation, honesty, and problem solving ability.
EDUCATION AND QUALIFICATIONS
BA Utah State University, Logan, UT 2002
Minor: Sociology and Family and Human Development
Portuguese Linguist
WORK EXPERIENCE
QWEST COMMUNICAIONS - Logan, UT April 2006 – May 2007
Sales and Customer Service Representative.
Interviews customers and assists in problem solving of contractual issues, financial concerns, and product reliability, as well as selling products to the costumers.
STATE OF UTAH - Ogden, UT August 2005 - April 2006
Juvenile Technician II
Working with young men in the correctional system. Responsible for supervision and in maintaining order among the young men.
CONVERGYS - Logan, UT September 2002 – April 2006
Product, Quality and Customer Service
Interviews customers and assists in problem solving of contractual issues, financial concerns, and product reliability.
CACHE COUNTY SCHOOL DISTRICT - Logan, UT September 2001 – Present
Substitute Teacher
Responsible for teaching curriculum, supervision of students, and classroom management.
UTAH STATE UNIVERSITY - Logan, UT December 2000 – June 2001
Facilities Maintenance Team
Worked both individually and as a team member to maintain University grounds and facilities.
DAIRY FARMERS OF AMERICA - Amalga, UT April 2000 – November 2000
Production Team Leader
Quality auditor for six separate product lines and team leader for six shift personnel for product packaging and storage.