Quality Inspector / Quality Assurance Technician

Ana Maria M. Feliciano

**** ****** ****, *** ***, Wethersfield, CT 06109

860-***-**** (H) / 860-***-**** (C)

*******.***@*******.***

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SUMMARY

Well-organized and proficient at multitasking and prioritizing. Detail-oriented, accurate and focused. Experienced performing inspection, quality control and supervision in construction and manufacturing works. Experienced in Quality Assurance and laboratory work. Fluency in 4 languages – English, French, Portuguese and Spanish. Excellent interpersonal and communication skills. Proven ability to work independently and as a part of a team. Computer skills include Word, Excel, PowerPoint, Outlook and Internet.

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EMPLOYMENT HISTORY

DEP – Department of Environmental Protection Hartford, CT June 2009 – January 2010

EP Seasonal – Resource Assistant

• Assisted the Subsurface Disposal Group testing performance of e-DMR system including data management, QA/QC and enforcement initiatives.

• Compiled facility and permit information from files for all existing permitted systems; Compiled DMRs.

• Completed data entry for facilities in the wastewater tracking system.

• Performed data entry for violations in Alternative Treatment systems.

Har-Conn Chrome Company West Hartford, CT April 2008 – June 2009

Inspector

• Performed visual inspection on a variety of electroplated and electroless coatings, i.e. cadmium, chrome, silver, nickel, nickel cadmium, electroless nickel, zinc nickel, anodize, phosphate and chemical film, according to specifications.

• Used a variety of measuring equipments such as micrometers, calipers, dial bore gages, thread gages, tri-roll thread comparators, gage blocks, height gages and CMI equipment to verify thickness and dimensions. Calibrated and maintained equipments and instruments.

• Read and interpreted blueprints and geometrical tolerances.

• Performed adhesion tests on plating.

• Filled quality documents: inspection records with results and reject reports.

• Packaged inspected parts to be shipped to customers.

ISQ - Instituto de Soldadura e Qualidade Lisbon, Portugal October 2000 – August 2007

Quality Control Technician Specialist

• Prepared analytical solutions and samples to be tested.

• Performed laboratory tests (physical, chemical and aging tests) on construction materials, with emission of reports. Calibrated laboratory and field equipments.

• Responsible for the Quality revision of documentation during transition; renovated Certification of Concrete Laboratory of ISQ.

• Elaborated documents for implementation of Quality Systems (Quality Assurance Certification) - test procedures, general quality procedures, management of equipments, standards and specifications.

Ana Maria M. Feliciano Page Two

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• Elaborated and evaluated Coating Specifications of metallic structures for several clients.

• Performed quality control and supervised construction and maintenance projects (bridges, shopping centers, and other structures) – concrete and metallic works, metallic structures, anticorrosive treatments, metallic facades, insulation and coverings materials:

 Identified deficiencies, witnessed and recorded all tests and inspections as the Owner's representative to ensure compliance with established standards.

 Accomplished quality tests and produced daily and monthly reports.

 Reviewed progress and quality of work to ensure strict compliance with architect/engineer's drawings, specifications, approved shop drawings, and standards. Inspected materials and equipments supplied by contractors and subcontractors for quality of workmanship and compliance with approved documents.

ISQ - Instituto de Soldadura e Qualidade Lisbon, Portugal January 2000 – September 2000

Laboratory Technician

• Prepared analytical solutions and samples to be tested.

• Performed chemical and physical laboratory tests on construction materials, using a variety of equipments, with emission of reports. Calibrated and maintained equipments and instruments.

• Elaborated documents for implementation of Quality Systems (Quality Assurance Certification) - test procedures, general quality procedures, management of equipments, standards and specifications.

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EDUCATION

Instituto Superior Técnico, Lisbon (Portugal)

Bachelor degree (5 years) in Chemical Engineering *

Instituto de Soldadura e Qualidade, Oeiras (Portugal)

Post-graduation studies in Quality Engineering (1 year)

NACE – The Corrosion Society (USA)

Level 2 Coating Inspector NACE

SSPC – The Society for Protective Coatings (U.S.A.)

Certification as PCS – Protective Coating Specialist

* Chemical Engineering degree was evaluated by Education International (accredited organization that evaluates education credentials from other countries) and it was stated that it is “… at least a Bachelor’s degree in Chemical Engineering at an accredited institution in the United States”.

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