Heather M. Jagusch
Parma, OH 44129
Objective: To obtain a customer service, clerical or accounting position where I can utilize my skills
Work Experience:
2008-2009
Alliance Staffing Solutions Independence, OH
Excel Specialist/Customer Service Representative
• Take inbound phone calls from beneficiaries and pharmacies
• Enter data into an Internet website from Excel
• Perform other functions in Excel
2008-2009
Credit First National Association Brook Park, OH
Senior Credit Evaluator
• Take inbound calls from stores and customers
• Enter data into computer system
• Run credit reports and analyze
2006-2008
Ver-a-fast Corporation Rocky River, OH
Quality Assurance/Customer Service Representative
• Make outbound calls to customers and offer a newspaper subscription
• Enter data and ensure proper coding in the computer system
• Monitor other representatives recorded calls
1999-2001
Accountemps Toledo, OH
Accounting Clerk
• Process invoices in a fast-paced accounts payable department
• Post payments
• Post entries to general ledger
Education:
2004-Present
Franklin University Columbus, OH
Major: Accounting
Attending on-line classes to pursue accounting degree
References: Available upon request