The University of Kansas, Lawrence, KS May ****
Bachelor of Science in Communication Studies
Minor in Business
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Qualifications:
• Registered and licensed Mortgage Loan Originator
• Skilled in marketing sales techniques and effective communication strategies
• Knowledge in sales marketing methods with research in social media trends
• High performance expectations and accountability for quality of work
• Understanding of B2B sales strategies, consultative approaches, and needs based sales methods
• Strategic relationship/partnership building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground for achieving win-win outcomes
• Professional written and verbal communication skills
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Work Experience:
American Equity Mortgage, Overland park, KS
Registered/Licensed Mortgage Consultant January– July 2012
• Daily sales calls to prospective customers to assess refinancing or purchasing needs and win business
• Acknowledge a clients financial needs, help them recognize an opportunity, outline benefits, handle objections, and consummate the mortgage refinance or purchase transaction
• Manage and communicate with mortgage client from application to funding
• Maintain job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; understand evolving information within the mortgage industry
Fred Pryor Seminars, Mission, KS
On-site Consultant Intern August 2011 - December 2011
• Business to business sales of training seminars within geographical territory
• Build partnerships with organizations, recommend specific training programs
• Assess a company’s training needs and handle objections to make a sale for call center team
The Oread, Lawrence, KS March 2010 - May 2011
Server/Host/Cashier
• Coordinate food and beverage for customers between restaurant and kitchen
• Manage private events
• Maintain attentive service for diverse customer basis
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Activities & Community Service:
• 6.6 Continuing Professional Education Units in Computer training and Soft Skill development
• Lenexa Baptist Church member, Lenexa, KS
• LINC Community service program, Kansas City, MO