Administrative Assistant Office
Resume:
SANDRA K. WILLIAMS
Mt. Vernon, IL 62864
*******@*******.***
OBJECTION: Tenaciously seeking a career change to utilize my degree and work experience.
• Cross-functional business experience with high attention to details.
• Experience in start-up organizations.
• Self-motivated with little or no supervision, skilled professional, organized, and expert in multi-tasking.
• Excellent interpersonal, written and verbal communication skills which fosters teamwork.
EXPERIENCE
Front Office Manager- July 2009- Present
Marion Eye Surgery Center Mt. Vernon, IL
• Provide vital information and suggestions to supervisor to enhance daily procedures.
• Created, recommended, and implemented the front-office registration process.
• Coordinate organizational structure that promotes a positive business culture.
• Train and supervisor all front office staff.
• Maintain daily surgery schedule which includes making certain of accurate CPT and ICD-9 code entries
• Order and monitor office supplies to ensure proper utilization.
• Medical records custodian.
• Manage efficient and precise Electronic Health Records.
Physician Office Assistant - October 2004- July 2009
Mt. Vernon Heart Institute Mt. Vernon, IL
• Created front-office management system.
• Developed and implemented marketing strategies that produced a 12% increase in patient volume.
• Maintained a ledger and computerized data system for patient appointments and testing schedules.
• Utilized a cash drawer to complete patient transactions.
• Greeter and medical records custodian.
• Scheduled various patient cardiac tests for office and hospital.
Registration and Cardiothoracic Surgery Representative- October 2001- January 2005
Good Samaritan Hospital Mt. Vernon, IL
• Verified required patient demographics prior to surgery date to accelerate the registration process.
• Scheduled patients for open-heart surgery.
• Registered critical patients utilizing emergency room services.
• Prepared and balanced monthly spreadsheets.
• Processed accounts payable and billing statements.
• Demonstrated HIPAA policies and procedures.
Administrative Assistant- January 1989- August 2001
Cairo School District #1 Cairo, IL
• Completed special assignments designated by the principal to succor with high confidentiality.
• Completed monthly and yearly mandated reports.
• Prepared reconciliations, reviewed budget estimates and monitored account balances.
• Supplied quality service to students, staff, parents, and news media.
• Volunteered for after-school activities to enhance students’ learning performance.
• Performed general clerical duties.
EDUCATION
Bachelor of Business Administration in Business Administration- May 2010
McKendree University Lebanon, IL
• Dean’s List &Phi Theta Kappa International Honor Society
COMPUTER SKILLS
• PC, Data-management systems, Microsoft Office, Excel, Outlook, PowerPoint, Internet, Ten-key proficiency.
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