SANDRA K. WILLIAMS

**** ********** **** *** *

Mt. Vernon, IL 62864

618-***-****

te78bl@r.postjobfree.com

OBJECTION: Tenaciously seeking a career change to utilize my degree and work experience.

• Cross-functional business experience with high attention to details.

• Experience in start-up organizations.

• Self-motivated with little or no supervision, skilled professional, organized, and expert in multi-tasking.

• Excellent interpersonal, written and verbal communication skills which fosters teamwork.

EXPERIENCE

Front Office Manager- July 2009- Present

Marion Eye Surgery Center Mt. Vernon, IL

• Provide vital information and suggestions to supervisor to enhance daily procedures.

• Created, recommended, and implemented the front-office registration process.

• Coordinate organizational structure that promotes a positive business culture.

• Train and supervisor all front office staff.

• Maintain daily surgery schedule which includes making certain of accurate CPT and ICD-9 code entries

• Order and monitor office supplies to ensure proper utilization.

• Medical records custodian.

• Manage efficient and precise Electronic Health Records.

Physician Office Assistant - October 2004- July 2009

Mt. Vernon Heart Institute Mt. Vernon, IL

• Created front-office management system.

• Developed and implemented marketing strategies that produced a 12% increase in patient volume.

• Maintained a ledger and computerized data system for patient appointments and testing schedules.

• Utilized a cash drawer to complete patient transactions.

• Greeter and medical records custodian.

• Scheduled various patient cardiac tests for office and hospital.

Registration and Cardiothoracic Surgery Representative- October 2001- January 2005

Good Samaritan Hospital Mt. Vernon, IL

• Verified required patient demographics prior to surgery date to accelerate the registration process.

• Scheduled patients for open-heart surgery.

• Registered critical patients utilizing emergency room services.

• Prepared and balanced monthly spreadsheets.

• Processed accounts payable and billing statements.

• Demonstrated HIPAA policies and procedures.

Administrative Assistant- January 1989- August 2001

Cairo School District #1 Cairo, IL

• Completed special assignments designated by the principal to succor with high confidentiality.

• Completed monthly and yearly mandated reports.

• Prepared reconciliations, reviewed budget estimates and monitored account balances.

• Supplied quality service to students, staff, parents, and news media.

• Volunteered for after-school activities to enhance students’ learning performance.

• Performed general clerical duties.

EDUCATION

Bachelor of Business Administration in Business Administration- May 2010

McKendree University Lebanon, IL

• Dean’s List &Phi Theta Kappa International Honor Society

COMPUTER SKILLS

• PC, Data-management systems, Microsoft Office, Excel, Outlook, PowerPoint, Internet, Ten-key proficiency.

Contact this candidate