Sr. SAP Basis Administrator

Jeremy Galbert

**** ****** ******* **** ***. #*** 479-***-****

San Antonio, TX 78218 *************@*****.***

Sr. SAP Basis Administrator

Objective

Seeking a challenging and exciting career opportunity in a progressive organization as a SAP Basis Consultant, to provide knowledge and expertise in Software Engineering and Software System Architecture and Design and specializing in the implementation and support of both functional and technical aspects of HR where my education, skills and experiences will be utilized and further career advancement will take place. With my experience in Systems Administration for ERP systems and combined with a disciplined education and experience in Software Engineering, I feel I can offer clients and/or employers just that.

Accomplishments

 Created and implemented comprehensive needs assessment to installed and manage wireless system for the

Arkansas Union

 Created and implemented comprehensive needs assessment to provide technical support to maintain and

improve production processes in terms of quality, production rate, and efficiency in a manner consistent

with the Vision and Value of Alcoa Inc.

 9 Years of Business Process and IT experience with 2 year in SAP R/3 with focus on HR module/ 3 year in

SAP Basis

 Completed at a high level of SAP HR training, mentoring, labs and on job training.

 Mentor in implementing a life cycle of SAP R/3 using ASAP methodology.

 Hands-on and mentoring in Personnel Administration Master Data, Personnel development qualifications,

Time Management and Organizational management including with cost center

 Trained and mentored in SAP R/3 HR module by a Certified Trainer by Pro-V International Consulting

Group.

 Successfully completed a Full Lifecycle Implementation of SAP R/3

 Applied R/3 kernel upgrades/patches, support packages, and OSS repair

 Defined hardware requirements, Defined and documented system landscape, client strategy,

support procedures

 Successfully completed SAP Training in TADM-12

 SAP Basis Administrator Certified

Experience

Accenture

Sr. SAP Basis Administrator / Sr. SAP Application Analyst 2006 – Present

Hired as a fulltime SAP Basis Administrator to join a team of SAP Basis Administrator with Accenture to provide application/technical infrastructure support. As a Sr. SAP Basis Administrator, responsibilities include but not limited to performing day-to-day technical tasks for a project, including all project activities. Duties span all Practice Areas involved (i.e., Design/Build/Run, Operations Architecture, System Administration, Database, ERP and other technical frameworks, etc.). The SAP Basis Administrator also serves as the subject matter expert for small teams and moderately complex environments. The SAP Basis Administrator is an experienced member of the basis technology team who will be responsible for providing support for the technical infrastructure of the SAP solution across all production. Also functional responsibilities include but not limited to supporting the core processes and application in production. Gain an in-depth understanding of SAP in the following functional areas – Sales & Delivery, Materials Management, CRM, Finance, HR and BW. Also responsible, for supporting the production and development systems, engaging in activities spanning the entire development lifecycle.

 Responsible for system administration and support of technical architecture, including Basis support of SAP R/3 and BW platforms, with the goal of providing excellent system reliability, performance,

high availability and overall optimized systems.

 Provide SAP Basis administration Support, Performance monitoring & tuning, Problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.

 Performed trouble shooting on R/3 security problems by using system traces.

 Plan and execute transports.

 Involved in the installation and configuring of Solution Manager 4.0 worked on the Solution Manager 4.0 for the monitoring purpose and for generating Early watch Reports etc..

 Provide SAP Basis administration support, performance monitoring & tuning, problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.

 Proficient in Installations of SAP R/3.

 Involved in SAP Security Administration & Authorization including activity groups, profile generator (PFCG) and central user administration (CUA).

 Worked extensively on all aspects of user administration, client copy functionality, R/3 installation/kernel upgrade, performance analysis and memory/buffer management, spool administration database backup/recovery, database export/import, SAP and Oracle installation, technical documentation, and troubleshooting (problem reporting and resolution).

 Worked extensively on all aspects of User Administration, Client Copy functionality, R/3 installation/kernel upgrade, performance analysis and memory/buffer management, spool administration, database backup/recovery, database export/import, SAP and Oracle installation, technical documentation, and troubleshooting (problem reporting and resolution).

 Preventative, mitigating and compensation controls to ensure the appropriate level of protection and adherence to the goals of the overall SAP security strategy and Collaborate with other team members

and business representatives to ensure that security settings meet current standard.

 Experience in applying Support Packages and Upgrades for SAP modules. Setup, schedule and monitor batch jobs and interfaces.

 Plan and execute SAP R/3 release maintenance, system refreshes, client-copies & upgrades

 Familiar with the practices of effective Software Project Management, Basic System Administration, and Oracle database, SQL Server database, NT operating systems.

 Work effectively in a team environment, providing knowledge transfer as needed.

 Dedicated team player with good communication and written skills. Innovative with proven ability to identify, analyze, and solve problems to increase customer satisfaction and control costs.

Project Work within Accenture – Public Sector (Name of Projects withheld)

Responsibilities:

 Monitored and analyzed Performance Problems using Workload Monitor ST03, monitor the system hourly using ST02, STO3 (R/3 Buffer) and ST06 (Operating System).

 Involved in the 24x7 Production Support.

 Responsible for daily security checks, monitoring unsuccessful logons, monitoring inactive users and locking inactive users in production system.

 Maintain and Monitor operation modes (RZ03, RZ04, SM63).

 Maintain and monitor logon groups (SMLG, ST07, AL08).

 Maintain and monitor RFC connections (SM59).

 Implemented SAPNOTES to resolve user problems.

 Client maintenance including client creation, local client copy, remote client copy and client export/import.

 Maintenance of R/3 profiles parameters, monitor short dumps and system logs. Creation of operation modes for changing user requirements.

 Worked on Solution Manager 4.0 for the generating of Early watch reports for the client etc..

 Extensively worked on Solution Manager 4.0 for the monitoring purpose and generating keys for the new installations.

 Used BRTOOLS tool to add data files, Monitor space utilization, monitoring file systems, Log monitoring, file system checks, create and rebuild indexes.

 Created, Managed and Release Change Requests for transports using transaction codes SE01, SE03, SE09 and SE10.Resolved TMS problems (STMS, SE03).

 Transporting the requests from DEV to TST and from quality to PRD servers using Tp (transport control program) or STMS Transaction and verifying through transport logs.

 Configured output devices using SPAD, Spool management activities using SP01, authorizations of spool services, and troubleshooting.

 Applying support packages to maintain the system up-to-date.

 Responsible for daily security checks, monitoring unsuccessful logons, monitoring inactive users and locking inactive users in production system.

 Scheduled jobs in background to cleanup spool request, dumps.

 Monitoring R/3 system with CCMS Monitoring short dumps, system logs, db alerts, SQL traces, Lock entries, and Oracle sessions

Pro-V International Tampa, Florida 2005 - 2006

System Analyst

Hired as a fulltime employee of Pro-V International as a system analyst to be contract to different projects dealing with SAP HR. As a consultant of SAP HR, responsibilities include but not limit to configuration and implementation of employee life-cycle management and talent management, workforce analytics and HCM service delivery, business processes in human capital management, configuration of master data, organizational management, configuration of time recording, payroll configuration, and us payroll.

 Successfully completed SAP HR Labs and on job training

 Configured master data, time recording, and payroll

 Successfully completed all required training and mentoring on Business Processes in Human Capital

Management

 Being a team member of in house support team had an active role in recruitment analysis and selection

Procedure, analysis of staffing status

 Streamlining of standard personnel actions in SAP-HR module

 Setting time based authorization checks using CATS including layout alterations

University of Arkansas, Arkansas Union, Fayetteville, Arkansas 1998 - 2005

Supervisor of Night Operations / Computer Technician

Hired initially to assist the supervisor of night operation with nightly and weekend duties. Partnered with other colleagues to manage the opening and closing procedure of the Arkansas Union; challenged by Associate Director of the Arkansas Union to re-staff nightly workforce. Advanced quickly to dual role as Supervisor/ Head Night Manager.

Currently directs all night operations of the Arkansas Union. Provide leadership for a 10 person workforce and hold full responsibility of the night operation. Oversee payroll, operational development, production, administrative affairs of the night operation. Currently oversee all system upgrades, installs, software updates, troubleshooting, and responsible for maintaining the wireless system integrated in the Arkansas Union.

 Re-established operational control, leading company from a weak staff to a strong night staff and sustained a strong base in just a year.

 Oversee all employees on the night shift, payroll, operational development, production, and all administrative affairs of the night operation.

 Initiated and launched a new manual for production and training purposes.

 Human Resource-recruiting, interviewing, employment processing-hiring and firing, negotiations

 Performance Management – reviews and performance evaluations

 Demonstrated experience working with all levels of staff

 Manage several databases administration

 Oversee all software, hardware, and wireless support for computer system for the Arkansas Union

Computer Inc. 2004 – 2005

C.E.O / Director of Operations

Started Computer Inc., in January of 2004, responsible for software and hardware support, repair, installation, and troubleshooting both onsite and remotely. Also, responsible for all of business to business sales, strategic planning, business development, human resource-recruiting, interviewing, employment processing-hiring and firing, wage negotiations, operations, finance, marketing, sales, recruitment, risk management, negotiations, construction modification, and facility expansion.

 Build, maintain, and repair computer systems to improve speed, reliability, and efficiency of operation.

 Deliver technical training to clients with hardware and software problems, troubleshooting and resolving a

wide variety of performance problems.

 Installs and configures network components (switches, routers, etc.)

 Provide on-call application support, installation, maintenance and usage of IT Application architecture

 Conduct research into software application products and services in support of business operations

 Patching, configuration and upgrades

Skills

• Programming - C/C++

• Computer Skills –SAP HR, SAP Basis – Certified, AutoCAD, Hardware/Software Repair and Installation,

Wireless Installation, Access, Excel, Windows 98, 2000, XP - Certified, Crystal Reports, IT Application

Architecture

• Human Resource - On Job Training, Hiring and Firing, Updating Training Manual, Training Seminar,

Negotiations, Interviewing, Recruiting,

• Business Skills – Business to Business Sale, Business Development, Management, Business Strategy,

Risk Management

• DSX - Computer base security system.- Certified

• Electronic- Repair and Installation

• Clerical/Customer Service - Data Entry, Filing, Typing, Answering the Phone, Assist the Customer with every

day problems.

Certification

• Project Management ▪ PC Repair

• Windows XP ▪ Microsoft Office 2003

• Computer Technical Support ▪ Computer Technician

• DSX ▪ Computer Hardware Technician

• Customer Service ▪ Business Objects / Crystal Reports

▪ SAP Basis Administration

Volunteer

Kappa Alpha Psi, Fayetteville, Arkansas

Highway Clean-up, Christmas Banquet, Kappa Golf Classic, Mentoring Program

Contact this candidate