Sales Engineer Manager, Technical Account Manager

SENIOR SALES ENGINEER / TECHNICAL ACCOUNT MANAGER

SUMMARY OF QUALIFICATIONS

Dynamic, proactive, and dedicated professional offering more than 20 years of successful experience. Demonstrate broad-based background in leading sales, sales engineering, project management, and support efforts within the information technology industry. Knowledgeable in information technology and technical sales with proven skills in driving business growth, capitalizing on new revenue potential, and managing all aspects of daily business operations. Possess strong business acumen with knowledge in identifying and securing alliance partnerships, identifying markets, and managing sales cycle. Exhibit enthusiastic and proactive leadership qualities in motivating, developing, guiding, and empowering others to succeed; thrive in both independent and collaborative work environments. Excellent technical qualifications combined with achievements in quality improvement and project management.

AREAS OF EXPERTISE

- Strategic and Tactical Planning

- Asset Lifecycle Management

- Cross-Functional Communications

- Date Center / Power Management

- Consultative Selling Techniques

- Project Management

PROFESSIONAL EXPERIENCE

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Avnet Technology Solutions, Westminster, CO Jan 2008-Mar 2009

TECHNOLOGY CONSULTANT

- Recognized as pre-sales technical multi-vendor subject matter expert responsible for keeping technical vendor certifications for security, network, storage, VoIP, and virtualization products

- Provided product demonstrations, configuration assistance, and vendor certification training

- Designed and implemented quarterly technical training and quote configuration assistance to internal sales staff and other business units

- Developed and initiated new technologies for possible inclusion into Avnet’s vendor line card

- Worked collaboratively with marketing teams to integrate and deliver multi-vendor solution webinars

- Managed installation and maintenance of products in Avnet’s IT demonstration center

Avocent Corporation, Huntsville, AL Apr 2006-Jan 2008

GLOBAL TEAM LEAD-SERVER MANAGEMENT SPECIALISTS

- Spearheaded MSD division’s field efforts to introduce new software products and transition from hardware to software sales approach

- Functioned as technical liaison to sales team, OEM division and channel partners for development of LANDesk Server and Process Management software with Avocent MSD product lines

SENIOR SALES ENGINEER

- Worked for company’s branded products Division, specializing in IT infrastructure and connectivity management systems for local and remote data centers, mobile phones, broadcast matrix switching, and desktop computers

- Trained and developed R&D, technical support, sales engineers, training staff, as well as inside / outside sales staff and OEM division on product applications, competitive sales positioning, product security, and best practices of acquired products

- Directed all facets of special projects for developing branch office, OEM, and data center management product solutions

Cyclades Corporation (Acquired by Avocent), Fremont, CA Feb 2003-Apr 2006

SENIOR SALES ENGINEER / SE MANAGER

- Supervised Silicon Valley-based network equipment manufacturer specializing in routers, RAS servers, serial console servers, KVM, and KVM-over-IP for local and remote data center management

- Piloted and trained North American Sales Engineer Team, which resulted in 86% average revenue growth annually

- Served as key contributor in acquiring major accounts and developed professional services program to assist customers with design, deployment, and support strategies

Consultant, Nashville, TN Oct 2001-Feb 2003

PROJECT MANAGER--AMERICAN FEDERATION OF MUSICIANS (AFL-CIO)

- Assessed customer needs and conceptualized a Service Oriented Architecture (SOA) solution

- Strategically planned and managed data migration of closed legacy business application to open source solution using SQL database and client-server application

- Defined all facets of project including roadmap, checkpoints, QA, training, and customer acceptance

EARLIER CAREER

Perle Systems, Inc., Toronto, ON

SENIOR SALES ENGINEER 2000-2001

Chase Research, Inc. (Acquired by Perle Systems), Nashville, TN

TECHNICAL SUPPORT MANAGER / SALES ENGINEER 1993-2000

REN Corporation, Inc., Nashville, TN

COMPUTER OPERATIONS MANAGER 1990-1993

Western Star Trucks, Inc., Nashville, TN

PROGRAMMER / SYSTEM ADMINISTRATOR 1987-1990

EDUCATION

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SELECTED COURSEWORK IN ELECTRICAL ENGINEERING

University of Texas, San Antonio, TX

TECHNICAL SUMMARY

- Security product certifications with McAfee Endpoint Encryption and IBM ISS

- Wired and wireless networking certifications with Extreme Networks, Aruba, HP/Colubris, and F5

- Multi-vendor 802.11 Wireless Networking site design, security and implementation including recent 802.11n protocol, Edge and Mesh, Wireless Intrusion Protection using IDS/IPS, VoWLAN

- Proficient in IT security including biometrics, SSH/SSL encryption, firewall, PCI, HIPAA, FIPS 140-2, Sarbanes-Oxley compliance, LDAP, Active Directory, RADIUS, and RSA Secure ID

- HTML, XML, PHP, Perl, JavaScript, SQL database, shell scripting, and regular expressions

- Strong Virtualization, Solaris, AIX and HP-UX UNIX, Linux and Windows System Administration

- Business continuity through high-availability / facilities and infrastructure disaster recovery planning

TESTIMONIAL

“Trey has an amazing balance of technical knowledge, customer savvy, and practical, hands-on experience. He can take a great number of data points and distill into useable, actionable information. Very people oriented, team-player, self driven.”

Mark Harris

VP of Product Marketing, Cyclades Corporation

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