OPS Manager

GURMEET SINGH

*** *** / ** **, *** Nagar,

Alambagh, Lucknow-226005.

+91-941*******, +91-993*******

-*******.******@*****.**.**

-*******.******@*****.***

Career Objective

Strive to convert my potential into actual, by working in an interactive and learning environments, to benefit the organization and for self-satisfaction.

Professional Summary

Work Experience 5.3 years

Working as Executive-Account & Administration for Max New York Life Insurance since Apr-2008.

Worked as Admin Co-ordinate for ICICI Prudential Life Insurance from Sep.-2006 to Apr-2008.

Worked as Customer Care Executive for HUTCH in Lucknow from Nov-05 to Aug.-06

Worked as Counselor/ Admin Executive for Detapro Computer Service engaged in providing computer

Hardware & Networking Solution. From Jan-04 to Oct-05

Academic Details

2008 Pursuing MBA Symbiosis, Pune

2005 B.Sc. (PCM) Lucknow University

2002 Intermediate U. P. Board

2000 High School U. P. Board

Technical Qualifications

 Successfully completed One years professional Diploma in Computer software (Advance Diploma in Computer Application) from L.C.E., Lucknow.

 Successfully completed accounting course.

Work Experience

April 2008 to till date

Executive-Account & Administration

Working as Executive-Account & Administration for Max New York Life Insurance Co Ltd, G-Floor, Planet Sindh, Behind Avadh Hospital, Alambagh, Lucknow.

Job Profile / Responsibilities

 Was responsible for implementation of projects – 5s resulting in reduction of stationary, electricity.

 This project resulted in large scale deduction of wastage of stationary, electricity and helped us in organizing all the files / documents of the branch.

 Redundant document is being one weekly basis.

 Initiated the concept of speaking to new vender for AMC of equipment like UPS, Fire extingshure etc.

 Got a score of 98% in auditing highest in entire UP and Uttaranchal.

 Lessoning with sales manager across cluster for admin management.

 Looking after various housekeeping jobs.

 Recording of various expenses (petty-cash) in the cost sheet.

 Taking care of the expenditure a/c of the branch.

 Negotiating contracts with vendors for ICICI PRUDENTIAL.

 Sending quotation of the clients.

 Managing all official documents.

 Maintaining records in the system.

 Rising of bills.

 Making service and contract agreements and renewals for entire UP.

 Filling of all Documentation, as per company and audit norms.

September 2006 to April 2008.

AdminCo-ordinate

Working as Admin Co-ordinate for ICICI Prudential Life Insurance Co Ltd, 5th Floor, Halwasiya Court, M. G. Marg, Hazratganj, Lucknow.

Job Profile / Responsibilities

 Was responsible for implementation of projects – 5s resulting in reduction of stationary, electricity.

 This project resulted in large scale deduction of wastage of stationary, electricity and helped us in organizing all the files / documents of the branch.

 Redundant document is being one weekly basis.

 Initiated the concept of speaking to new vender for AMC of equipment like UPS, Fire extingshure etc.

 Got a score of 98% in auditing highest in entire UP and Uttaranchal.

 Lessoning with sales manager across cluster for admin management.

 Looking after various housekeeping jobs.

 Recording of various expenses (petty-cash) in the cost sheet.

 Taking care of the expenditure a/c of the branch.

 Negotiating contracts with vendors for ICICI PRUDENTIAL.

 Sending quotation of the clients.

 Managing all official documents.

 Maintaining records in the system.

 Rising of bills.

 Making service and contract agreements and renewals for entire UP.

 Filling of all Documentation, as per company and audit norms.

Nov ’2005 to Aug ’2006

Customer Care Executive

Worked as Customer Care Executive for HUTCH in Lucknow.

Job Profile / Responsibilities

 Attending all prepaid customers calls.

 Resolve all the quires on call.

 Work on CRM.

Jan’2004 to Oct ’2005

Admin Executive/ Counselor

Worked for Detapro Computer Service engaged in providing computer Hardware &

Networking Solution.

Job Profile / Responsibilities

 Filing of letters according the reply given or reply received.

 Sending Quotation to the Clients.

 Looking after various housekeeping jobs.

 Attending all persons who want to know about courses.

 Recording of various expenses in the cost sheet.

 Taking care of the expenditure a/c of the Brach.

 Negotiating contracts with vendors.

 Documentations all documents in Operations.

Personal Details

Father’s Name : Sri. Harjeet Singh

Mother’s Name : Smt. Baljeet Kaur

Date of Birth : 01-July-1985

Marital status : Unmarried

Nationality : Indian

Communication : Hindi, English & Punjabi.

Hobbies : Listening Music, Playing games on Computer, Caram & Cricket.

Reference:

Mr. Vikash Gupta Mr. Subodh Goswami

Sr. Customer Service Manager OPREATIONS, Infrastructure Manager

ICICI PRUDENTIAL LIFE INSURANCE ICICI Prudential Life Insurance

Mayfair Building, M.G. Road, Gurgaon, Haryana.

Hazratganj, Lucknow .

Mob. No: 098******** Mob. No: 098********

Desired

To have an edge on others by hard work and sincerity with career growth laced with attractive remuneration and salary packages.

Date: - 12.04.2009

Place: - Lucknow [Gurmeet Singh]

Contact this candidate