Customer Service Sales

Objective

An able, enthusiastic, skilled, and reliable individual seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.

Education

Georgia Institute of Technology, College of Biological Sciences, BA in Biology, Atlanta, GA, Aug. 2006 – 2010

Courses taken included:

Advanced Cellular Biology Advanced Molecular Biology Cancer Biology

Organic Chemistry Evolutionary Biology Immunology

Human Genetics Molecular Biology Lab Genetics Lab

Skills and Experience

Microbiology Research Laboratory Experience

Dr. Lin Jiang, Georgia Institute of Technology, Atlanta, GA, 2010

• Successfully organized and collaborated a lab group which collected and compiled data for a senior thesis titled: Effects of Disturbance and Species Colonization History on Community Assembly: A Microcosm Experiment

• Gained familiarity and skill with operation, calibration, and maintenance of instruments commonly used in the lab such as: autoclaves, bacterial culture handling and growth, microscopes, micropipettes, electrophoresis, and various laboratory utensils

• Achieved proficiency in calculating and preparing mass/volume solutions, culture media, buffer solutions, and dilutions.

Administrative Assistant

YLF Property Management, Lawrenceville, GA 2010-Present

• Remodeled and modified existing properties to meet consumer needs and standards

• Evaluated market conditions prior and during housing auctions that included but is not limited to information on location availability, profitability, and growth.

• Handled customer service claims, disputes, and payments in a timely and appropriate manner while keeping organized and concise records of all events.

• Laboring tasks which included long hours standing, moving, and lifting heavy objects

• Family Business

Sales Associate

Puma at Lennox Mall, Atlanta, GA 2007

• Received sales training and sold apparel such as shoes, clothing, and various accessories.

• Maintained organization of stock room inventory and sales floor merchandise.

• Customer service training and experience in handling returns, claims, and checkouts.

• Maintained a reputable customer service report as well as being one of the leading associates in weekly sales.

Clinical Rotation Observation, Dr. James H. Wood, MD, PC

Emory Adventist Hospital, Smyrna, GA, 2009

• Achieved a higher understanding of patient/doctor interactions as well as knowledge of various aspects of neurology including multiple disorders and their surgical and medical treatments such as carpal tunnel, spinal radiculopathy, spinal stenosis, and other spinal muscular atrophies

• Learned about Neurological diagnostic procedures, the spinal column, and procedures for spotting nerve interference within the cervical, thoracic, and lumbar sections.

• Learned how to read x-rays, EEGs, CT scans, and MRI images to further observe the above material.

Additional Information

• Skills: Proficient with Excel, Word, PowerPoint; knowledgeable with Minitab statistical software; familiar with HTML and CSS; Capable with various laboratory equipment and procedures

• Personal traits: Versatile, efficient, reliable, organized, knowledgeable, accessible/approachable, competitive

• Interests: Science, Tennis, Football, Physics, Investments, Finance, Movies

Contact this candidate