Project Manager Quality

SCOTT R. CRANDALL

**** *. *** ******, ********* #5-920-***-****

Oshkosh, Wisconsin 54904 ***************@*****.***

PROFESSIONAL PROFILE

A Quality professional with over ten years progressive experience. Demonstrated exceptional leadership, troubleshooting, analytical, communication, and customer relation skills. Strong background in Lean, ISO, project management, workflow

design, Value Stream Mapping and root cause analysis.

PROFESSIONAL EXPERIENCE

Whitefield Industrial Coatings, Oshkosh, Wisconsin 2007 - 2010

A producer of industrial primers and coatings used for defense, marine, transportation, energy, fire & rescue, construction and fabrication industries with over 100 employees and $5.6 million in annual revenue.

Process Engineer (2008 - 2010)

Reporting to the Director of Operations. Responsible for developing work instructions, training, safety, quality, and environmental compliance.

Managed relationship with major customer; responded to all quality issues. Developed and implemented corrective actions and root cause analyses.

Served as Project Manager utilizing Value Stream Mapping, for new product developed by industry-leading customer which generated over $5 million in sales.

Effectively managed relationship with DNR; ensured compliance with all regulations.

Assumed all responsibility for purchasing; managed supplier relationships and successfully negotiated terms.

Initiated and managed process with paint supplier that resulted in a significant cost reduction.

Product Coordinator (2007 - 2008)

Reporting to the Plant Manager. Responsible for writing all work instructions and training new employees, organizing and prioritizing daily workflow, managing inventory, ordering parts and supplies, and performing quality inspections to ensure compliance with customer expectations. Supervises 60 production employees.

Successfully established and started up a new business unit.

Completed organization and layout of new facility which ensured effective prioritization of all products.

Pierce Manufacturing, Inc., Appleton, Wisconsin 1998 - 2007

A producer of trucks that are used for fire rescue, federal emergencies and law enforcement industries with over 2,000 employees and $175 million in annual revenue. A subsidiary of Oshkosh Corporation.

Quality Inspector (2002 - 2007)

Reporting to the Quality Manager. Responsible for receiving inspection of supplied parts, performing Initial Sample Inspection Reports (ISIR) on purchased parts, performing Commercial Chassis receiving inspections, performing ISO Audits and issuing suppliers Continuous Improvement Request (CIR) to ensure conformance with quality standards.

Co-Chaired new process for Poly-Tank rework which eliminated non-value added steps.

Served as contributing member of Cost of Quality Team which evaluated suppliers and issued necessary corrective actions.

Conducted supplier troubleshooting on-site which improved quality and ensured conformance with customer expectations.

Assembler (1998 - 2002)

EDUCATION

Milwaukee School of Engineering, Milwaukee, Wisconsin 1993 - 1994

Completed 30% Coursework towards Manufacturing Engineering Degree

Fox Valley Technical College, Appleton, Wisconsin 1992 - 1993

Industrial Technology Program

CERTIFICATIONS

Six Sigma Green Belt Coordinate Measuring Machine (CMM) ISO Auditor

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