Customer Service/Office Assistant
Resume:
Diana McCall
* ******** **** *********,** *****
*************@*****.***
Objective A hard-working individual that has an ambition to succeed. Loves to learn and always up to a challenge whatever the situation. Seeking a position to develop and excel while giving my best to an employer and continuing education in office procedures.
Skills Certified in Microsoft Office Word, type 65-70 WPM
Education Bethel Business Center, Haverhill, MA
April 2010-present
• Will get certificate at end of program
Catholic Charities, Lynn, MA
January 2003-May 2003
• Certificate obtained at end of program
Experience
Cashier/Produce Department
July 2007– February 2009 Market Basket, Haverhill, MA
• Totaled customer’s purchases
• Treated customer’s with respect
• Bagged customer’s groceries to their specifications
• Packed produce according to store regulations
• Stocked outside area as needed
• Kept work area clean and free of all debris
Credit Analyst
June 2004-July 2005 First Marblehead Education Resources Boston, MA
• Inspected potential customer’s credit
• Studied files for accuracy
Credit Analyst
August 2003-April 2004 LightBridge Lynn, MA
• Analyzed potential customer’s credit
• Re-examined existing customer’s credit using TransUnion, Equifax and Experian
• Provided superior customer service by responding to customer complaints in a timely and professional manner
Office Assistant
April 2003 (Internship) Greater Lynn Senior Services Lynn, MA
• Filed documents
• Answered telephones and transferred calls
• Updated and distributed press releases
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