Customer Service.

EMPLOYMENT

Security Guard [unarmed]

U.S. Security Care, Blue Bell, PA. April 2012-June 2012. Provided exceptional security for the owners, staff and patrons of xfinity Live. Provided Access Management Control for the xfinity Live entertainment complex exterior. Check customer I.D.’s, monitored for inebriated individuals, break up disturbances, escort unruly customers off the premises, provide exceptional customer service and monitor for suspicious activity.

Freelancer [per diem substitute] for the

School District of Philadelphia, [computer tech/art instruction] Philadelphia, PA. Fall 2002-present. Develop, administer and manage instructional material for up to thirty three students per class. Five to nine classes per day. K-12 primarily for computer and art training.

Customer assistant/cashier [retail]

Strawbridge & Clothier, King of Prussia, PA. Summer 2002-Fall 2002. Provide customer assistance, maintain store integrity, assist surveillance operations, operate cashier system.

Computer operator [financial]

Prudential Financial, New York, NY. Fall 2000-Fall 2001. Operate Apple and PC Computers (various desktop related software). Provide support to e-business development group.

Freelance [computer/art]

Various temp agencies, New York, NY. Summer 1992-present. Operate Apple and PC computers (various desktop related software). Supported agencies (TTS, Adecco, The Vanguard Agency, The Temporary Service, The Desktop Group Agency, The Claudia Cohen Agency and many others) clients with computer desktop related support in the New York metropolitan area.

EDUCATION

Bachelor of Arts. Philadelphia College of Art, 1978-1982, Graphic Design.

Community College of Philadelphia, 1976-1978, Art.

Diploma. Roxborough High School, 1970-1974, Art.