Motivated, excellent communication, possess critical thinking

*********@*****.***

Committed to obtaining a Secretary position in an organization where my in-depth knowledge of assisting and supporting Management, Staff and a program can be utilized. My background has been supporting programs as well as human resources experience and collecting data and creating processes to ensure accuracy for programs and organizations. I posses critical thinking, excellent communication and relationship building skills to earn credibility and trust, identify and overcome obstacles to get the work done.

PROFESSIONAL EXPERIENCE

WHEATON FRANCISCAN HEALTHCARE- ALL SAINTS (WFMG), Racine, WI 08/08- Present (Grant Program ending)

Sr. Data Coordinator/ Administrative Assistant/ Project Coordinator - Mother Clara Pfaender Healthy Connections Grant- Provide administrative support to Physician, Supervisors, Managers and Staff. Compile and produce information for reports or presentations and the creation of charts, graphs or tables. Created a tracking database/ program for this start up program as a tool to create and generate data reports. Streamlined the way general office function processes were ran. Provide Secretarial/ Office Assistant functions. Identify problems and issues to moderately complex problems, research and evaluate possible solutions using available resources, independently handle all routine casework and process semi-complex cases. Assist in logistics surrounding internal and external outreach events. Provide assistance with Record Retention on current and past medical residents, faculty and alumni; maintain physician personnel files, payroll records, credentials/ licensure, references, memos, etc…. Ensure compliance with Medical College codes for records retention and destruction. Collate and administer the Medical Residency Staff performance evaluations.

KENOSHA COUNTY DEPARTMENT OF HEALTH AND HUMAN SERVICES, Kenosha, WI 04/07- 08/08 (Grant Program ended)

Public Outreach Coordinator/ Administrative Assistant/ Lead Sampling Technician -HUD- Lead Hazard Prevention Grant- Maintain department budget granted $3.9 million to do lead abatement work on homes in the community over a 3 year grant or until money was depleted. Provide administrative support to the director of Health and Human Services as well as Program Managers and staff. Coordinate or perform special projects, supporting objectives of the section and its faculty. Experience coordinating all phases of credit, collections, billing and accounts receivable accounting. Media A/R experience.

ABBOTT LABORATORIES- ADD Division/ Corporate HR Department, Abbott Park, IL 02/05- 04/07 Administrative Assistant/ Human Resources Staffing Coordinator

Responsible for implementing and maintaining the effectiveness of the department and support functions to run smoothly. Support the recruitment and staffing program and its activities related to the selection and hiring talent into the organization. Assist the recruiter with applicants, work within the HRIS to manage records and create reports, completing information requests, processing benefit enrollments and changes, coordinating associate recognition programs, assisting with various corporate events and programs, and performing general clerical duties.

AURORA MEDICAL CENTER (Women’s Health Center), Kenosha, WI 03/04- 03/2005

Customer Services/ Patient Representative

Overseeing and working with patient reception and check-in, patient scheduling, maintaining physician schedules, insurance verification, cash collections, charge posting, CPT and ICD-9 Coding, maintaining medical records and other administrative duties as assigned by the clinic. Ensure that patients and physician offices have positive experiences. Prepare daily deposit at end of shift for all patient payments for the day. Act as the liaison between the patients and physician. Process benefits eligibility and support patient accounts. Prep physicians’ charts. Verify patient demographics and insurance information. Pre-certify patient surgery. Schedule meetings with Pharmaceutical representatives to meet with staff and Physicians. Order maintenance and supplies for office equipment.

UNITED HOSPITAL SYSTEM, Kenosha, WI 09/01- 01/04

Human Resources Assistant)/ Recruitment Team Assistant

Provide front-line HR assistance to the company’s employee population, as well as external candidates, contractors and vendors.

EDUCATION

Mary D. Bradford High School- Kenosha, WI 09/1986- 06/1988 Diploma- H.S. Business, Algebra, English, Speech

Kenosha College of Cosmetology- Kenosha, WI 09/1988- 09/1989 Cosmetology/ Barbering

Kenosha Media/ Time Warner Cable- Kenosha, WI 2002 Broadcasting industry- video production training with introductory classes in field production, studio production, and in non-linear editing of video footage on Macintosh computers

Gateway Technical College- Kenosha, WI 01/2003- 05/2003 MS Office Suite Applications

Carthage College- Kenosha, WI 01/2004- (In Process) Business Administration/ Marketing- Associates Degree

Milwaukee Lead and Asbestos Information Center- Milwaukee, WI 10/2007 Environmental Safety Education- Completion of EPA Lead Sampling Technician course- received State of Wisconsin Certification

American Heart Association- Racine, WI 02/2009 (AHA) Basic Life Support (BLS), CPR, and AED, Blood Pressure Measurement training.

PROGRAMS

Experience using one or more of the following: Student Information Systems, Special Services Information Systems, Data Warehouses, Human Resources Information Systems and/or PeopleSoft

Advanced level proficiency with MS Office applications (Word, Excel, PowerPoint, Access, Visio, Outlook. Publisher) and Lotus Notes with expertise with word processing, spreadsheets, graphics and presentation software including the ability to create tables; merge documents; create pivot tables; and develop graphics and PowerPoint presentations from notes.

Experience with Cerner clinical information systems (Next Gen EMR- Electronic Medical Records System), GE/IDX Centricity & PPM (Patient Scheduling Database), and CPT & ICD9 Medical Coding Knowledge

HR Databases: Ceridian HR, Brass Ring/ Hire systems HRIS Systems People Soft HR/Payroll, SAP HR, Kronos Timekeeping

Mercury Purchasing XMS expense reporting.

PROFESSIONAL AFFILLIATIONS

Kenosha Media-/Community Media- assist residents and organizations in sharing their ideas, interests, viewpoints and community activities with others, agreement between the City of Kenosha and the cable operator.

Juvenile Diabetes Association

Girl Scouts of America

Cosmetologists and Barbers of Wisconsin Association

Kenosha Velodrome Association

ACES Committee (Admins Committed to Excellence & Success)

Little League Association Volunteer

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