DUSTIN PICKARD

423-***-**** • tbbzgh@r.postjobfree.com

HEAVY MAINTENANCE PROFESSIONAL

Heavy truck and equipment mechanic: over 14 years of maintenance experience. Experience performing journey-level mechanical repair and maintenance on trucks, heavy equipment, and material handling equipment by maintaining, troubleshooting, repairing, or replacing various systems and components including power-plants, electrical, brakes, transmissions, differentials, steering and cooling systems, assuring vehicles meet safety and operational requirements while assuring quality of repair. Is able to track and document repairs. Also is able to handle parts requisitions, and inventories. Excel at interacting and collaborating with personnel at all levels within a culturally diverse work environment. Manage daily operations in accordance with established policies and procedures. Has ability to thrive in a fast-paced environment.

PROFESSIONAL PROFILE

• Applies common sense understanding to carry out detailed written or oral instructions, reads and interprets SOP (Standard Operating Procedure), SOW (Scope of Work), DOP (Desktop Operating Procedure) and safety rules, operating and maintenance instructions, procedure manuals, and service orders. Writes Service Repair Orders and makes decisions in the absence of leadership.

• Experienced in preparing comprehensive reports and maintaining accurate records on incoming, and outgoing equipment, utilizing good working knowledge of methods, materials, equipment and operation as it relates to the heavy equipment industry.

• Experienced in advising management on the overall productivity and requirements of heavy equipment projects as it pertains to the SOW, SOP, DOP, and client needs and requests.

• Develops methods to predict possible safety hazards in the department drawn from experience, historical data and other appropriate information sources.

• In-depth experience in planning and effecting preventive maintenance schedules of vehicles to increase machine up time and equipment reliability, monitoring operations on daily basis.

• Deep knowledge of methods, tools, equipment, and materials used in journey-level repair and maintenance of motorized equipment.

• Extensive knowledge of air, hydraulic, electrical, and brake systems and components.

• Key strengths include:

• Strategic Planning contributes to the overall success of projects by seeing the bigger picture and knowing how to break deliverables down into manageable tasks.

• Project Management skilled in setting priorities, establishing timelines, and finding solutions to issues before becoming problematic.

• Strong Communication Skills combines an approachable style and in-depth knowledge of methodologies that instills confidence in others to get the job done on schedule and safely.

• Effective Team Leadership employs patience and perseverance, adapting to cultural differences and maximizing team contributions.

CORE COMPETENCIES

• Administrative Skills

• Employee Training

• Health, Safety & Environment Issues

• Logistics Management

• Maintenance Programs

• MHE Safety Procedures

• MS Office

• Performance Monitoring

• Personnel Management

• Policies and Procedures

• Quality Assurance / Quality Control

• Report Writing and Documenting

• Risk Mitigation

• Workload Prioritization

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PROFESSIONAL EXPERIENCE

Case Equipment Defense Products – Afghanistan Jan 2012 – Present

Case BHL (Backhoe Loader) FSR

• Perform troubleshooting on electrical, mechanical, hydraulic, HVAC and powertrain components on BHL

• Interpret technical, hydraulic and electronic manuals and schematics to properly assess faults

• Travel to different sites throughout Afghanistan to troubleshoot and make repairs to keep all BHL’s operational

• Instruct new military units arriving into Afghanistan on the operation of the BHL’s

U.S. Xpress Transportation Company – Chattanooga, TN Sep 2010 – Jan 2012

Heavy Truck Road Service Coordinator

• Remotely troubleshoot electrical or mechanical issues with truck or trailer to determine best course of action for repair

• Query truck, trailer, or driver information using the AS-400 system and enter failures, along with truck information into the Cetaris Production Database tracking system.

• Coordinate with driver, local police, towing companies, and load obligations to effectively have truck or trailer repaired in accordance with company, and DOT regulations while considering both lost time and cost

• Track trucks and trailers sent to repair facilities and continue contact with these facilities until repair is completed

KBR – Joint Base Balad, Iraq Nov. 2007 – Jun. 2010

Heavy Equipment Mechanic/Foreman

• Performed safety and quality checks

• Properly submitted documents for repair part requisitions

• Provide clear and frequent communication to all employees on policies and procedures, including but not limited to safety and security procedures

• Encouraged employee morale for a team initiated work environment and encouraged positive employee interaction

• Responsible for parts inventory for department. Responsible for dropping requisitions for stock order parts and to procure specialty parts needed to keep assets up and running.

• Responsible for clean and safe working condition of maintenance facility

• Inspected documents and repairs submitted by mechanics to ensure high quality control

• Trained and familiar with OSHA standards

• Made decisions in the absence of both supervisors and managers

• Ensured safe, correct, and cost effective repairs

• Performed routine inspections of MSDS for hazardous materials utilized in the work place.

• Prepared and submitted various non-mission and fully mission capable reports to site manager.

• Counseled employees on performance and development and documented performance related material

• Maintain and troubleshoot 45 ton Rough Terrain Container Handlers (RTCH) to include Terex, Sany, Linde, and Fantuzzi

• Maintain and troubleshoot Rough Terrain Mobile Cranes up to 65 tons to include Terex, Grove, and Link Belt

• Maintain and troubleshoot Earthmoving Equipment to include, Caterpillar, Volvo, Terex, JCB, Case, Bobcat, and John Deere

• Maintain and troubleshoot Forklifts and Telehandlers up to 50k to include, Caterpillar, Volvo, JCB, Manitou, Bobcat, Skytrack and JLG

• Maintain and troubleshoot Man Lifts to include, JLG

• Maintain and troubleshoot Heavy Trucks to include, AM General, Volvo, Mercedes, Freightliner, and Kenworth

• Operate forklifts in order to make repairs

• Traveled from base to base within Iraq to troubleshoot equipment issues that were too difficult for technicians on site.

• Utilized diagnostic equipment to effectively troubleshoot and repair equipment

• Interpret technical, hydraulic and electronic manuals and schematics to properly assess faults

• Performed troubleshooting and repair of diesel engines to include, Caterpillar, Perkins, Cummins, Mercedes, and Volvo

• Performed troubleshooting and repair of mechanical, hydraulic, electrical, drive train, and fuel system problems associated with heavy equipment and heavy trucks

• Rebuild hydraulic pumps, valves, and hydraulic cylinders

• Interpret technical, hydraulic and electronic manuals and schematics to properly assess faults

• Rig parts weighting in excess of 10 tons to assemble 45 ton Rough Terrain Container Handlers (RTCH)

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Freightliner of Chattanooga – Ringgold, GA May 2007 – Nov. 2007

Diesel Technician

• Performed maintenance and repair on heavy trucks

• Performed troubleshooting and repair of mechanical, electrical, air conditioning, fuel system, and drive train problems associated with heavy trucks

• Performed troubleshooting and repair on wide variety of diesel engines: Caterpillar all engines, Detroit Series 60, Mercedes, and Cummins N-14 and B5.9 series, using Caterpillar ET, Detroit Diesel Diagnostic Link, and Cummins Ensite

• Operate an overhead 5 ton crane on a daily basis in order to make repairs

Yancey Brothers Caterpillar – Calhoun, GA Nov. 2005 – May 2007

Earthmoving Heavy Equipment Technician

• Performed mentoring duties to up and coming technicians in the shop

• Performed maintenance and repair on heavy equipment in the shop and in the field

• Performed troubleshooting and repair of mechanical, electrical, air conditioning, fuel system, and drive train problems associated with heavy equipment

• Rebuild hydraulic pumps, valves, and cylinders

• Utilized Caterpillar Electronic Technician to diagnose and flash

• Performed certified Caterpillar rebuilds on equipment from bare frame to completed machine.

• Performed troubleshooting and repair of diesel engines: Caterpillar, Perkins, and Mitsubishi

• Operate a forklift on a daily basis to assist in making repairs

• Interpret technical, hydraulic and electronic manuals and schematics to properly assess faults

• Operate an overhead 10 ton crane on a daily basis in order to make repairs

Yancey Brothers Caterpillar – Resaca, GA Jun. 1998 – Nov. 2005

Diesel Technician

• Performed night shift foreman duties: customer relations, billing, shop requisitions, parts handling, leading other shop technicians, and inspecting repairs

• Performed maintenance and repair on heavy trucks

• Performed troubleshooting and repair of mechanical, electrical, air conditioning, fuel system, and drive train problems associated with heavy trucks

• Utilized Caterpillar Electronic Technician to diagnose and flash

• Performed troubleshooting and repair of Caterpillar all engines, Detroit Series 60, and Cummins N-14 and B5.9 diesel engines

• Interpret technical, hydraulic and electronic manuals and schematics to properly assess faults

• Operate an overhead 10 ton crane on a daily basis in order to make repairs

• Operate a forklift on a daily basis to assist with repairs

RELEVANT TRAINING AND SKILLS SUMMARY

• Active security clearance

• MRAP (Mine Resistant Ambush Protected) -University 270hr Course with certificate

• Navistar Defense FSR Instructor Training on the MaxxPro MRAP with certificate

• Navistar computer based training courses with certificates: NETS Introduction and Usage, Diamond Logic Builder Introduction and Usage, Introduction to Diamond Logic Electrical System, Service Assistant Introduction and Usage, Performance A/C Program 1, MaxxPro Electrical and Life Support (HVAC), 2007 MaxxForce DT, 9, and 10 Engines Overview and Air Management System (I-6 Engine) and Fuel Management System, Electrical systems Series Fundamentals/ Circuits/ Wiring/ Connectors/ Multimeters/ Motors Solenoids and Relays/ Diodes and Resistors/ Transducers

• Caterpillar classroom trained courses with certificates: Applied Failure Analysis, Mechanical Fuel Systems, Medium Truck Engines, Engine Electronics, Caterpillar Service Information Systems

• 609 A/C Certification

• Computer literate in Microsoft Word, Excel, PowerPoint and Outlook.

• Offering 14 years experience and comprehensive background in heavy truck, truck engine, and heavy equipment mechanics. Ability to thoroughly troubleshoot problems, analyzes situations, propose creative solutions, develop good communications with all levels of staff, and bring projects to completion.

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