Result Driven Flight Attendant
Resume:
Hope Galan
Chicago IL ****8
******@*******.***
Qualifying summary
A dynamic result driven flight attendant with over 10 years experience which includes giving excellent customer service, marketing, brand strategy, international communication and promotion of security standards
professional experience
Shuttle America, Indianapolis, IN
Flight Attendant-December 2008-Present
Provide Regional service to main-line carriers, Delta Airlines, United Airlines, Continental AIrlines and US Airways
Serve as the primary point of contact for airline partners, building customer loyalty and brand preference through consistent, seamless customer service
Provide safe, reliable, on-time air transportation while delivering the highest standard in professionalism to our customer
Ensure the highest level of security and safety procedures are implemented in compliance with the Federal Aviation Administration
ATA Airlines, Indianapolis, in
Flight Attendant-March 1999-April 2008
Responsible for giving excellent customer service to promote a comfortable and safe environment for airline customers, while increasing airline revenue
Worked in a fast-paced environment to create an on-time performance record
Implemented Safety procedures and verification of all safety measures in conjunction with cabin and crew to keep in compliance with FAA regulations and Company standards
Tended to one of the largest military carriers in the United States servicing hundreds of destinations worldwide
Extensively involved in servicing and tending to ATA’s luxury first class charters provided to presidential candidates, celebrities, and sport teams, as well as private corporations
SKills
Fluent in the Spanish language (Read&Write)
Highly trained in emergency medical procedures and equipment (CPR&First Aid)
Knowledge of Federal Aviation Administration Regulations
Strong interpersonal and communication skills
Able to use critical thinking in problem-solving situations
certifications
Certified on Boeing 727, 737, 757, L1011 and DC-10 aircrafts
Valid security clearance with the Department of Defense, (Geneva Convention Card)
Certified with the Department of Transportation-Federal Aviation Administration
Qualified in CPR and First Aid
Education
Christ for the Nations Institute
referrals upon request
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