JOEL LONG
**** ********* **. • Little Elm, TX ***68 • **********@*****.*** • 214-***-****
Project Estimator with 7+ years work experience with degree in management having worked in residential and commercial construction; project management, construction staff management, sales, negotiating and customer service management.
SUMMARY OF QUALIFICATIONS
• Seven years experience in construction management in a variety of industries including two years as a project manager/estimator in commercial construction, two years as a construction manager and a customer care manager in residential home building, two years managing a crew of two or more in remodeling homes, and one year in sales as an account manager.
• Proficient in Auto-cad programs such as OST, calculating programs such as QuickBid, Build-Pro, Microsoft Word, Excel, PowerPoint, and Talisma CRM. OSHA and Red Cross/First Aid Certified, Certified in Water Intrusion and SWPPP.
• Networking: Developed relationships and networks with high level managers to create new business
• Customer Care: Cultivated client relationships to better understand their needs while acting in the best interest of the company
• Management: Trained and mentored new customer care representatives while giving positive and negative feedback, reinforcing skills and building self-esteem; As a residential home builder I managed the subcontractors and overall construction
• Work Ethic: Proven self starter, working independently, while contributing to the success of the company
• Organized: Utilized business judgment and time management skills to balance efforts in the field, multi-tasking to ensure goals and deadlines are consistently met or exceeded
PROFESSIONAL EXPERIENCE
June 2007-June 2009 Matrix Interior/M.I.C.I. Carrollton, TX
Project Manager/Estimator
Awarded nearly $1.5 million in business for commercial finish outs and remodels
Responsible for regenerating relationships with former clients
Completed 20 to 30 take-offs per week from blue prints within scope of work
Input calculations of take-offs into Quick bid to determine cost of work
Prepared bids for General Contractors, detailing inclusions and exclusions
Developed job starts, created material list for job and managed job by way of extras and change orders
Participated in job negotiations, and pre-construction meetings
June 2005-February 2007 Village Builders Irving, TX
Construction Manager
Facilitated construction projects totaling $6 million within designated deadlines
Oversaw scheduling and workflow of subcontractors
Managed in-house paperwork and business flow including payroll and invoices
Ordered and distributed material needed during building process
Met personally with homeowners during building process to assure customer satisfaction
Customer Care Manager
Contributed to home building process offering assistance to construction managers
Facilitated completion of 20 to 40 warranty requests per week by managing workforce scheduling
Managed in-house paperwork and business flow including payroll and invoices
August 2004-June 2005 Centriq LLC Overland Park, KS
Account Executive
Met and excelled monthly sales objectives in competitive environment
Consulted Information Technology students in areas of IT certifications and training
Prospected for new accounts
Offered tailored service to clientele
October 2002-August 2004 Pencarp Construction Kansas City, MO
Remodeling Consultant
Incorporated business and marketing skills in aiding to develop bids for job opportunities
Operated in a supervising role over crew
Took part in remodeling homes
EDUCATION
University of Mary Hardin-Baylor Belton, TX
Completed two years of undergraduate studies towards a B.B.A. in Marketing/Management.
Mid-American Nazarene University Olathe, KS
Graduated with B.A. in Management and Human Relations, May,2005
*References available upon request.