Customer Service Administrative Assistant

Professional Qualifications

MS Word, Excel, Power Point, MS Access, Adobe, Various Online Shipping Programs

Basic Bookkeeping, Ten Key, Data Entry, Basic Accounting, Typing 60wpm.

Competent in all phases of public relations

Efficient time management

Ability to learn quickly and retain knowledge

Team oriented or self-motivated

Able to handle multi-lined phone systems

OS Installation, Software Installation

Computer Maintenance/Repairs

Windows 95, 98, ME, XP, VISTA

Database Management

Office Management

Insurance training

Payroll Management

HR

Professional Experience

Employer Group/American Family Insurance

Portland, Or.

Office Manager

Dec '03 to July '09

Office management, account receivables and payables, answering billing questions, data entry, selling auto and property insurance, typing, filing, answering phones, copying, ordering office supplies, interviewing/training new staff, new agents in training and mailing.

Event Management Services Inc.

Portland, Or.

Administrative Assistant/Receptionist

May `00 to Dec. `02

Office management, assisting president with various projects, other duties including, computer assignments assist sales in order entry, OS installation, software installation, data entry, filing, typing, shipping and receiving, mail distribution, answering phones, faxing, copying, basic computer maintenance/repairs and assisting in ordering office supplies.

Hampton Power Products

Portland, Or.

Administrative Assistant/Receptionist

July '98 to Jan.'00

Assist sales personnel in ordering entry, ordering office supplies, varied computer assignments, shipping and receiving, mail distribution, faxing, typing, Xeroxing, filing, and telephone customer service.

Portland, Or.

Volt Temporary Services Group

Temp US Bank

August '96 to Dec.'97

Treasury Operation Clerk

Data entry-new accounts, sending reports to stock market department, entering new data into computer based database, updating account status as needed, mailing client's financial record statements.

Administrative Assistant-International Banking-

Reporting to supervisor of department with various assignments, substituting for receptionist during break/lunch, telephone customer service, mailing correspondence, assorted computer assignments.

Data entry-Merchant-Services

Helping supervisor with setup of spreadsheets, inputting merchant applications into database,

Faxing and filing as needed.

Crystalake Multimedia

Portland, Or.

Receptionist

April '96 to July `96

Telephone customer service, Aided in testing PC Boards for errors, various diverse computer assignments, office supply clerk.

Education

Weston McEwen High School Athena, Or.

*High School Diploma

Business Computer Training Institute Beaverton, Or.

*Office Automation

Portland Community College Portland, Or.

*Introduction to Business

*Microsoft Windows I and II

State of Oregon Notary School

*Oregon Notary Public

Commission no# 422505 expires 10/2011

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