Customer Service Security

Rajai Steward

*** ******** *******

Atlanta, GA *0349

Primary 404-***-****

Secondary 843-***-****

************@*****.***

Seeking the Challenging Position of Security Guard

A highly talented Security Guard with huge experience in providing personal, equipment, and real property security in assigned areas; providing information, directions, and escort service as needed

Summary of Qualifications

More than eight years experience. Displaying great skills

in utilizing building security and lock systems and procedures

Showing excellent ability to detect problems and report information to appropriate personnel. Exceptional ability to drive motor vehicles. Remarkable ability to understand and follow safety procedures. Strong ability to understand and follow specific instructions and procedures. Profound ability to resolve customer complaints and concerns. Immense skills in providing protection services to individuals on campus. In-depth ability to gather data, compile information, and prepare reports. Uncommon knowledge of federal, state, and local traffic laws and regulations governing the operation of a commercial passenger vehicle. Profound ability to communicate effectively, both orally and in writing.

Professional Experience

Security Guard

Security Forces, Atlanta, GA 03/2012 – Present

By direct order I patrolled assigned areas on foot or in a vehicle to ensure personal, building, and equipment security. I also examined doors, windows, and gates to determine that they are secure. Informed and warned violators of rule infractions, such as loitering, smoking, or carrying forbidden articles. I provided escort services for visitors, students, staff, faculty, and individuals responsible for transportation of monies to or from Store House's depositories as required. Providing public assistance where needed, including lockout services and information. Watched for and reported irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked; sounded alarm during fire outbreak and the presence of unauthorized persons. Performed periodic checks of emergency call boxes and street lights to ensure proper Functioning; reported malfunctions as required. I organized and prepared daily routines, standardized reports. Extending my duties where the company's vehicle was driven, providing safe and efficient transportation of company's goods and personnel. Performed miscellaneous job-related duties as assigned

Security Guard

ISMG Security Group, Atlanta, GA 04/2009-March 2012 Provide a high-profile presence in the 10,000-square-foot retail store, monitoring the facility to prevent loss and ensure the full protection of occupants. Operate surveillance systems and patrol the grounds to protect against possible hazards. Write informative reports to update management on all security matters. Immediately respond to security violations, alarms, and other emergency situations. Exercise sound judgment and maintain confidentiality at all times.

Delivery

Haverty’s Furniture, Savannah ,GA 12/2007-09/2008

My daily duties were to provide excellent customer service in areas of furniture delivery. Also to setup, repair and dispose of furniture. I also learned safe operation of 26,000 pound straight truck. Perform various warehouse duties such as stocking and inventory of products. Having to provide safe work area for myself and fellow co-workers.

Correctional Officer

Coastal State Prison, Savannah, 09/2004-12/2007

I have knowledge of federal, state and local laws pertaining to inmate sentencing, pretrial conditions, and release. I also have knowledge of Georgia records retention laws. I also have knowledge of policies and procedures covering inmate security, classification, care and discipline. I also posses the ability to exercise sound judgment in routine and emergency situations. I have the ability to receive and maintain CPR certification, and an advanced first aid certification and any other training as required. I show the ability to deal tactfully and firmly with inmates and the public. I have the basic knowledge to obtain POST certification (Peace Officer Standard Training) as a Correctional Officer .

Education and Professional Training

Valid motor vehicle operator's license issued by State of GA

P.O.S.T certified as a Correctional Officer (2004)

C.P.R certification (2012) Fire Safety (2012)

Valdosta High School, Valdosta, GA

High School Diploma (2000)

Contact this candidate