ADMINISTRATOR / ASSISTANT ADMINISTRATOR / DEPARTMENT HEAD
QUALIFICATIONS PROFILE
Distinguished professional with a proven background in the healthcare field. Comfortable and effective working with various departments in self-managed projects or as a team player. Demonstrated strengths in leadership and management while providing expertise in administering departmental budgets as well as developing and monitoring programs that were implemented to various departments.
Combined excellent managerial skills, with a passion to identify and capitalize on new opportunities for the resident’s and organization’s benefit. Dedicated, hardworking and committed to implementing forward-thinking agendas designed to achieve both immediate and long-term organizational goals.
Equipped with excellent interpersonal skills and the unique ability to maintain positive working relations with people from multi-ethnic and multi-cultural backgrounds
RELATED EXPERIENCE
Executive Director, Berea Alzheimer’s Care Center -Berea, OH: 2009
- Managed and coordinated various tasks, including but not limited to daily operations of a 50-bed Alzheimer’s facility and monthly analysis of P&L report, PPDs as well as monthly spend down reports
- Developed working knowledge of RUG scores and case mix to enable the analysis of their effects to facility budgets and revenue, as well as maintaining a working knowledge of the Medicaid System; including participant eligibility, admission criteria and changes proposed by the bundling provisions
- Successfully traced discrepancies in the budget report costing at $6K, and saved the company $800 per month by initiating a change in the facilities waste removal company
- Helped all department heads in managing their budgets by employing alternative options, such as replacing the use of Magic Cups with a more cost effective fortified pudding and switching to more expensive but longer-lasting linens to reduce annual expenditures
- Significantly contributed to the bill collection process by closing the largest and longest outstanding collection within first 15 days
- Developed field marketing strategies focused on cultivating new relationships to grow the census and skilled mix
- Retained two members of the management team despite high priced offers from other organizations through building solid team bonds
- Established the AIDE mentoring program as a way to contain turnover and promote unity and a team-like atmosphere throughout the facility
- Re-instituted resident outings and family nights as a way to foster goodwill in the community and the facility
- Played an integral part in the mock QIS survey, and in drafting the Plan of Correction to potential F tag violations
Administrator-in-Training, St. Augustine Manor -Cleveland, OH: 2008-2009
- Trained in all aspects of nursing home operation and management, in a facility that achieved three deficiency free surveys in a row, while successfully completing the state required internship necessary to sit for the State and Federal Nursing Home Administrator Certification Exams
- Led several projects, including coordinating the redrafting of system wide policy and procedure manuals, modification of the admissions packet and examining the viability for St. Augustine to open its own home health care company
- Completed the Core of Knowledge Course in March 2009 and passed the licensure exams in July 2009
- Gained recommendations from all department heads, preceptor and the CEO
OTHER EXPERIENCE
Associate / Employer Advocate, Economic Evaluation Group -Akron, OH: 2001-Present
Series 7 Registered Financial Adviser, AXA Advisors -Cleveland, OH: 2004-2005
Business Manager, Quinn’s -Cleveland, OH / Damon’s -Durham, NC: 1998-2001
EDUCATION
Bachelor of Arts in Communications, with focus in Public Relations, John Carroll University -Cleveland, OH: 1999
Academic Involvement: Varsity Basketball Player (Elected Team Captain); Volunteer Member, Habitat for Humanity
AWARD
Scholarship Athlete, Kent State University -Kent, OH: 1996