Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Covington, GA, 30014
Salary:
9.00 hourly
Posted:
May 13, 2011

Contact this candidate

Resume:

Lin W. Thornton

** ********* ****

Covington, GA 30014

(H) 678-***-****

(C) 678-***-****

ta2djc@r.postjobfree.com

Team player with exceptional communication skills. Detail oriented, and capable of performing diligently in a fast paced work environment.

PROFESSIONAL EXPERIENCE

Salem Business Center, Conyers, GA 1/2011 to Present

Office Support

• Provide administrative support to the Owner of company.

• Reconcile bank statements through Quickbooks Pro 2011.

• Assist customers with work orders and administer invoices.

• Maintain a clean and productive work atmosphere.

• Answer phones, file, and fax and receive packages from UPS, Fed-Ex and USPS.

• Assist co-worker with UHAUL rentals; incoming and outgoing.

Audio Video Techs, Inc. / Rivers Investment Group, LLC. 7/2009 to 12/2010

Administrative Assistant (Contractor)

• Provided administrative support to the board of Directors for both companies.

• Scheduled and coordinated estimates and work orders for all technicians.

• Coordinated repairs and maintenance to vendors and repairmen for tenants.

• Posted ads of rental properties and audio/video installations online daily.

• Administered and invoiced tenants and vendors through Quick Books Pro 2010 (Intuit).

• Processed rental applications and followed up with Board of Directors with results.

Brown’s Shop-Rite, East Norriton, PA 12/2008 to 6/2009

Cashier/Customer Service

• Maintained clean and orderly check out areas.

• Computed and recorded total of all transactions.

• Issued receipts, money orders, refunds and change due to customers.

• Answered customer’s questions and provided information on products and policies.

• First point of customer contact for general inquiries like pricing, products, scheduling etc.

Officeteam, Wayne, PA (Temp) 8/2008 to 12/2008

Various companies (On a day to day basis)

Office Support

• Answered phones, filed, faxed and copied important documents.

• Expedited packages and documents in a timely manner.

• Distributed mail, Fed- Ex and UPS packages daily to employees.

• Assisted various departments wherever help was needed.

Officeteam, Wayne, PA (Temp) 4/2008 to 8/2008

United Phosphorus Incorporated, King of Prussia

Office Support

• Posted Bills of Lading into SAP Netweaver system.

• Scanned and saved Bills of Lading and important documents into shared drive.

• Expedited invoices to customers on a weekly basis.

• Scanned, saved and reorganized customer order files and consignment books.

• Assisted the Customer Service Department wherever it was needed.

Careers Express, King of Prussia, PA (Temp) 3/2007 to 4/2008

Ikea Service Office, Conshohocken, PA

Benefits Administrator

• Processed and recorded COBRA Dental/LTD payments on a weekly basis.

• Processed monthly billing for medical, dental, supplemental life, SCP, LTD & basic life.

• Received and distributed all incoming mail and packages for Benefits Department.

• Initiated the process of life insurance enrollments and death claims with Metropolitan Life Insurance Company.

• Enrolled co-worker coverage plan(s) into HRIS system on a daily basis.

• Verified medical and dental information on employees and families for court orders.

Officeteam, King of Prussia, PA (Temp) 6/2006 to 2/2007

ACTS Retirement-Life Communities, West Point, PA.

Administrative Assistant/Benefits Administrator

• Provided administrative support to the Executive Director of Materials Management and the Internal Audit departments.

• Distributed mail, filed, emailed, typed, and dictations as well as entering expense reports and transportation logs from each community.

• Responsible for logging CER’S (Capital Expenditure Requisitions) into the computer, ran RAT STAT reports for Internal Audit Department for the auditing of the residents.

• Assisted with congregating and expediting RFQ’s (request for quotations) to potential vendors.

• Assisted Human Resources with new hire entries, direct deposit requests and appraisals.

• Administered employee recruitment bonuses, back payments of insurance and sign on bonuses.

• Assisted payroll department on a bi-weekly basis by running payroll checks & expediting them to each community.

• Transferred vision, dental and medical files into provider’s portal system.

TECHNOLOGICAL SKILLS

Quick Books Pro 2010 & 2011,SAP Netweaver,710 Transcription System (for dictation), Lawson, RAT STATV1.0, HRIS (PeopleSoft V.8.3), Knowledge of Microsoft Word 2007, Excel 2007, and Outlook 2007; BPCS AS/400, JANTEK and Smart System.

EDUCATION

William L. Dickinson High School, Jersey City, NJ 9/1987 to 6/1991

Health Education Associates, Stone Mountain, GA 8/2010 to 9/2010

Training at A.G. Rhodes Nursing Home, Atlanta, GA 9/2010 to 9/2010



Contact this candidate