Sales Quality Assurance

LINDA WALLS

**** ****** ****** *****: 443-***-****

Bel Air, MD 21015 Email: **********@***.***

OBJECTIVE

Marketing professional with success in sales management and marketing at the local and regional levels. Creative problem solver with the ability to drive revenue growth resolves conflict, improve morale, and consistently exceed profit goals.

SUMMARY OF QUALIFICATIONS

Seasoned marketing professional with extensive experience in all aspects of marketing including:

• Functional, Hands-On Manager

• Web Marketing Management

• Events Planning & Fund Raising

• Revenue Management

• Promotions

• Strategic Partnership Development

• Training and Development

• Sales/ Marketing Management

• Communications & Negotiation

• Advertising

• Catering Food & Beverage

PROFESSIONAL EXPERIENCE

Brookshire Suite, Baltimore, Maryland present

Director of Sales & Marketing

• Developed and managed advertising and promotion budgets with successful marketing program planning

• Developed and implemented marketing action plans; and assisted developing the annual budget

• Responsible for group sales for leisure, corporate, government, motor coach and association accommodations

Hampton Inn and LaQuinta Inn & Suites, Edgewood, MD 2010-2011

Regional Director of Sales & Marketing

• Demonstrated expertise in managing all advertising and marketing responsibilities that exceeded business objectives

• Quality Assurance and Brand Standards

• Instrumental in the initiation and maintenance of positive relationships with strategic partners

• Responsible for the preparation of the new hotel and conversion project

• Responsible for group sales for leisure, corporate, government, motor coach and association accommodations

Wingate by Wyndham, Belcamp, MD 2007-2010

Director of Sales & Marketing

• Acting Operational Manager; Lead Quality Assurance and Brand Standards of the hotel

• Coordinated complete renovation of the hotel

• Developed and managed advertising and promotion budgets with successful marketing program planning

• Consistently achieved and exceeded sales goals and increased revenue

• Responsibilities included all marketing communications, promotions, advertising, and negotiations

Wetlands Golf Club and Loch Nairn Golf, Aberdeen, MD 2004-2007

Director of Sales & Marketing

• Promoted and coordinated golf outings to include corporate, charity, government, private and public organizations

• Coordinated weddings, conferences, reunions, retirements, and site catering special events

• Managed all marketing and advertising efforts including trade shows in partnership with the Maryland State Office

Of Tourism

Four Points by Sheraton Hotel/Merit Group, Aberdeen, MD 1994-2004

Director of Sales & Marketing

• Managed and supervised all sales and marketing departments for three Merit Hotel Group Properties

• Developed and implemented marketing action plans; and assisted developing the annual budget

• Responsible for group sales for leisure, corporate, government, motor coach and association accommodations

• Marketing for the food & beverage , catering department

PROFESSIONAL MEMBERSHIPS

Harford County Chamber of Commerce Board of Directors

Harford County Chamber of Commerce, Military Affairs

Discover Harford County Tourism Council, Inc.

City of Aberdeen Economic Development Advisory Board

Harford Community College Foundation Board Council

Bel Air Rotary Club

City of Havre de Grace and City of Aberdeen Chamber

Of Commerce

Maryland Tourism Council

Army Alliance and Northeastern Maryland Technology

Association the of United State Army (AUSA)

AWARDS/RECOGNITION

Sales and Marketing Person of the Year - Maryland Tourism Council, 2003

Major John G. Appel Award - Harford County Chamber of Commerce Military Affairs, 2003

Sergeant Major Award - Aberdeen Proving Ground Garrison, 1998

Hospitality Person of the Year Award - Maryland Tourism, 1998

Employee of the Year - Discover Harford County Tourism Council, Inc., 1998

Manager of the Year - Merit Hotel Group, 1998

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