Customer Service Sales Manager

*** ***** ***

Hartford CT ***** 860-***-**** t9ii0o@r.postjobfree.com

Michelle Sawyer

Objective Fast, accurate, and courteous processor with two years of experience in a large insurance company. Friendly and professional when dealing with internal customers; maintain composure during fast-paced, sometimes hectic situations. Frequently commended by supervisor for excellent work performance

Experience 2010-Present Konica Minolta Business Solutions

Customer Service Rep

•Place Service Calls for Customers

•Repair Konica Minolta Printers/Faxes/Scanners/Copiers

•Navigate and Trouble Shoot Errors

2007–2009 Rapid Express Windsor Locks, CT

Customer Service

• Enter load into system

• Assign drivers to the load

• Schedule delivery appointments

2005-2005 GMAC Mortgage West Hartford, CT

District Sales Manager

• Prepare Loan Package for Closing and Document Scanning

• Responsible for mailing 3 Day Documents and Disclosures

• Open and Distribute Incoming Mail, act as back up for receptionist answering telephones in mid to high call center in environment

2006-2006 The Hartford Insurance Simsbury, CT

Administrative Support

• Performed Beneficiary Changes

• Performed Account Liquidations

• Various clerical duties

Education 2006–2007 University of Hartford West Hartford, CT

• Undergraduate studies; Accounting terminology and methodology

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