travel agent
Resume:
Joy Monhollen
Nutley NJ *****
***********@*****.***
Professional Abilities
Strong written and verbal skills
Motivated, self starter
Efficient, accurate and detail oriented
Ability to work independently
Exceptional people skills
Typing 40 word per minute
Experience
ARC Specialist/ Travologist, Driectravel Mahwah, NJ 2007-2010
Responsibilities include balancing numerous large accounts, ticketing with the airlines and back office accounting programs, requesting and following up on refunds, researching and adding or deleting service fees, reporting to the accounts and management.
Other responsibilities as a Corporate Agent at Driectravel have included booking domestic and international corporate travel arrangements, including air, car, hotel, limo service, etc. as requested by demanding corporate clientele.
Customer Service Representative, Safety First, River Edge, NJ 2007-2009
Responsibilities included answering phones and taking detailed reports from the caller regarding drivers and road conditions, also reporting to the client via fax and email.
Travel Agent, Destinations Travel, Pompton Plains, NJ 1998-2000
Responsibilities included answering phones, making travel arrangements for both corporate and leisure travelers, working with the airlines, cruise lines, car rental companies, and hotel offices as well as limited party, event and meeting planning.
Travel Agent, Travel Trends, Fort Lee, NJ 1998-1998
Responsibilities included answering phones and booking airline, and hotel reservations.
Travel Agent/Reservationist, Walt Disney World, Orlando, FL 1995-1998
Started in the reservation center where responsibilities included answering phones and making hotel and dining reservations. Undertook advanced training for a position with the Walt Disney Travel Company, where responsibilities expanded to include airline, car rental, limo and motor shuttle reservations. In addition, participated in cross training with the survey department, including data entry of the survey results.
Additional Information
Prior to working in the travel industry, my experience has been with automobile dealerships. Including positions as tag and title clerk, cashier, receptionist and runner. My responsibilities included bank deposits, paying off vehicle loans and complying with state regulations regarding title issuances and transfers.
Notable Accomplishments
I am a volunteer and leader for many organizations including, Girls Scouts, GEMS and other church groups.
I have home schooled my daughters for 11 years.
References Available upon request.
Contact this candidate